customer
customer
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21.
by Steve Hanson - 2007-01-06
Customers do realize that everyone makes mistakes, however handling that complaint in a professional and timely manner is going to say a lot about your cleaning business.Following are a few key ti...
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22.
by Steven Parkins - 2007-01-07
In sales, as in life, we control very little. The good news is -- those things that we can influence are under our direct control.There are only five things in this universe that we can control as sal...
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23.
by Leonard Buchholz - 2007-01-08
Rude Callers! If you have been in Customer Service for at least 10 minutes you have had a Rude Caller. We all have had them! If you can master the rude call, you can become the KING or QUEEN of Custom...
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24.
by Joy Cagil - 2007-01-14
When I first started reading "How to Make Big Money in Your Own Small Business," I had a difficult time figuring out if this book was motivational or informative. After a few chapters, however, I deci...
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25.
by Sharon White - 2007-01-17
The Theory of Rational Expectations maintains that as soon as the information is made public, the price plays a catch-up and soon starts to reflect the new announcement. Finally strong form sugges...
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26.
by Carol Drebin - 2007-01-17
Red and pink have taken over retail displays and online promotions, as we hurdle toward February and Valentine's Day. No shortage of choices to express our feelings about that special someone: jewelry...
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27.
by Leonard Buchholz - 2007-01-17
Yesterday I had the distinct fun and exciting privilege of having a prescription filled. If you have not had this experience I highly recommend it, as it is right up there with watching paint dry and ...
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28.
by Kevin Cahalane - 2007-01-18
Is it possible for your people (or you, their leader) to make a sales call today, without a goal/target and an outcome clearly in mind?A sales call today is costing your organisation between $150 - $5...
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29.
by Amir Elion - 2007-01-18
Customer waiting rooms are the doorway to your business. Over recent years an effort has been made to make the wait more pleasant - TV sets, games and drawing materials for children, music and the lik...
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30.
by Kevin Cahalane - 2007-01-20
Let's be perfectly honest - there is an awful lot of hype and hoopla being delivered about customer service. There are a large number of guru's about, chanting easy to assimilate mantra's ('love your ...