customer care
customer care
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1.
by Shawn Catsimanes - 2006-11-28
Last winter, I had a skin condition that baffled my regular doctor and she had to refer me to a specialist.Until then, my familiarity with dermatologists was limited to high school acne. I remember th...
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2.
by Michael Fleischner - 2006-12-01
Okay, so your marketing has paid off - you have new customers. The key to growing your business is to effectively communicate and leverage these new customers into advocates for your products and serv...
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3.
by Molly Barrow - 2006-12-22
Have you streamlined your business with innovative equipment and progressive training, yet, efficiency eludes you? Do you cringe when you hear the words human error? Is the cash register too quiet and...
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4.
by Ray Herold - 2007-02-15
Using all your marketing and sales skills to entice new customers to your product line or service is a necessary first step toward the long-term success of your business. But it is only a first st...
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5.
by Steven Robert - 2007-03-02
A Call Center is an industry term referring to a company phone center that handles such services as help desk, customer support, lead generation, emergency response, and telephone answering service...
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6.
by Steven Robert - 2007-03-02
Customer service representatives (CSRs)Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. First point of custo...
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7.
by Steven Robert - 2007-03-12
A help desk is a system designed to help and support an end-user of a particular product. The help desk system provides information and helps solve technical questions on how to use the product. In...
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8.
by Marte Cliff - 2007-03-19
We all use e-mail today - or do we?Have you ever asked your customers and potential customers how they'd like to hear from you? Some of them might check e-mail messages regularly throughout the day; s...
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9.
by Jennifer Burns - 2007-04-10
No doubt customer support nowadays is one of the most s in any sphere of business. Professional support is a sign of a perfectly organized service. Any time you need or advice on some issue, you will,...
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10.
by Marketing Team - 2007-04-16
The handling of customer orders within the distribution centre involving the keying of customer and order details into the computer system in order to produce invoices for picking.Large quantity of ca...