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    • customer service

    • 81.

      Build a Home-Based Business With Send Out Cards and the Internet


      by Ed Turner - 2007-03-22
      You have probably heard about lots of benefits of working in a home-based business. No need to worry about daycare, if you are not feeling well you do not have to call in to work and maybe the best pa...
    • 82.

      Customer Service And Your Business


      by Steven Taylor - 2007-03-24
      Every business needs customers. If you can name a single business that does not deal with people at all, then I'd give you a million dollars for being the cleverest person on earth.The success of you...
    • 83.

      "The Secret" Works In Business As Well


      by Ed Horrell - 2007-03-25
      The vast popularity of the newly released book entitled "The Secret" has validated the enormous interest in concepts that will help individuals get what they want. Readers learn that the secret is the...
    • 84.

      Is Good Customer Service Going To The Dogs?


      by Trish Lambert - 2007-03-29
      I had an experience the other day that has made me think about how too many customer service experiences unfold in the business world today, and about the difference that really good service can make....
    • 85.

      Is DVLA Another Business That Is Making It Difficult For Customers To Buy From Them?


      by Derek Williams - 2007-03-29
      On the 3rd of March I received reminders from the Driver and Vehicle Licensing that licences (road tax) on my car and my motorcycle will expire at the end of March. And I'm invited to apply online.I g...
    • 86.

      "The Secret" Works In Business As Well


      by Ed Horrell - 2007-03-29
      The vast popularity of the newly released book entitled "The Secret" has validated the enormous interest in concepts that will help individuals get what they want. Readers learn that the secret is ...
    • 87.

      What is your Lagniappe?


      by Ed Horrell - 2007-03-29
      In my customer service talks, I refer often to a French word which was used commonly among French Creole store owners in Louisiana. It was used like this: a customer would order five pounds of su...
    • 88.

      Customer Service is No Accident


      by Ricky Nowak - 2007-04-02
      It's true that the buck stops with the leader of an organization, but when the buck stops because the customer stops walking in the door, it can be a little too late to start asking why they're going ...
    • 89.

      Where Are Your Executive Offices?


      by Ed Horrell - 2007-04-03
      In my on-going quest for examples of values-based leadership, I occasionally run across companies who understand that exemplary treatment of employees is the key to outstanding customer service and...
    • 90.

      Customer Service - How to Become the Next Nordstrom in 4 Simple Steps


      by Dr. Gary S. Goodman - 2007-04-04
      Ralphs is one of the largest grocery store chains in Southern California, and perhaps, in the entire country.It has always been a middle-of-the-road operation. When I was a kid, I use to buy my Funk &...