9 Proper Conference Call Etiquette For A Better Conference Calling Experience
Before we get into the conference call etiquette, let us look at some of the things that could go wrong as a result of a bad conference call. You might not believe it, but there are many.
Here are some repercussions of a conference call gone bad:
Morale – If the proper etiquette is not followed, it might create some bad feelings between workers. You might find that it is harder to work with these employees as a result. Many people expect that their conference call will run with complete smoothness, no interruptions, and productivity, otherwise it is a complete waste of their time and yours.
Missed Deadlines – If there are constant interruptions or the conference call runs in a disorganized manner, things might be misunderstood. This could mean that an important deadline is missed because things were not correctly understood.
Misunderstandings – While this goes along with the missed deadlines, so many negative outcomes could arise from a misunderstanding. If for any reason, those on your conference call do not completely understand what you are telling them, it could result in not only missed deadlines, but a loss of customers, loss of revenue, loss of employees, or loss of business all the way around.
Getting it right the first time
Now that you know a few of the many problems that could arise from a conference call gone bad, it is time to take a look at the proper conference call etiquette. Every person on the conference call should practice these things. However, you cannot control the things that other people do or do not do; therefore, the only thing you can do is focus on yourself and your own etiquette and hope that everyone follows suit.
1.Quiet is the key – Make sure, when you are on the conference call that you are in a very quiet room, away from any disturbances. This will make sure that you hear everything that is going on and keep the misunderstandings to a minimum. It is impossible to keep the misunderstandings at bay if you have a dog barking, machines running, or people talking in the background.
2.The Telephone Equipment – Make sure that you are using a phone that will minimize the noise in the background. Some telephone and most all cell phones will pick up even the slightest noise or interference, which will not only cause troubles for you hearing the speakers, but others as well.
3.Using Telephone Technology – The mute button does wonders, but make sure you know how to use it. The mute button should be used if there is a lot of background noise that you simply cannot control or if someone is particularly talkative. Of course, make sure you know how to un-mute for when it is your turn to speak or answer a question.
4.Time – Make sure you set the conference call up in advance and let everyone know all information such as pass code or phone number. It is also necessary that you take time zones in to consideration if you have people across several time zones to include on the conference call.
5.Being on Time – If you are the conference call leader, you want to start right on time. Do not wait for others if they are late. People on the call want to start right away, because there may be other business they need to attend to. If you are simply in the call, be on time, you do not want to miss anything that might be important.
6.Introductions – Make sure that every person on the call introduces himself or herself. This will allow for building relationships and getting people to open up and feel comfortable.
7.Clarification – Not everyone will be able to tell who is who by the voice. Make sure before anyone speaks that his or her name is said first. For example, "this is Bob, could you repeat that company name again".
8.Eating – Never eat while you are on a conference call, who wants to hear chewing in their ear? If you must get a drink of water, put the call on mute so no one will have to hear the emitted sounds. This includes chewing gum.
9.Keep on Topic – Do not fill the call with unnecessary talk. Keep to the point, because remember there may be several people on the call that have other pressing things to do.
With the above proper conference call etiquette rules, you will find that the conference calls runs in a much more smooth and efficient manner. Keeping the proper etiquette in mind while on the conference call will make the entire call that much more productive for everyone.
Related Tags: conference call, web conferencing solution, conference call etiquette you need to know
Huzaili Aris is the webmaster of http://www.conferencecall101.com.Starting a conference call is not as complex as some people think. It is the easiest way to save you time and money for your business. Know all the information about making conference calls by visiting our website. Your Article Search Directory : Find in Articles
Recent articles in this category:
- Difference Between Interpretation And Translation
Translation and Interpretation are two terms which are commonly used and very rarely differentiated. - Web Conference - Questions And Answers
While it is true that hosting a web conference is not a major challenge, the technology has to be un - The Customer Is What It Is All About
The goal to all business is turning a profit, but exactly how to do so is another matter. The truth - Web Meeting - The Productivity Crisis Solver
There are downsides to operating system updates that many computer users eagerly look forward to. Ev - Video Conferencing For A Higher Power: 9 Ways Religious Organizations Are Connect With The Community
Religious organizations are using innovative ways to broaden their community outreach by providing u - Taking An International Conference Call Service Provider
Okay, so you are looking to find an international conference call service provider but have no idea - Denver Auto Repair Get Your Car Fresh As New
Denver auto repair is your best partner in restoring your car. Meeting an accident and ruining your - Top Tips In Finding And Playing Free Online Strategy Games
Free online strategy games are the biggest blessing to bored people ever since Tetris was launched. - Importance Of Video Seminar, Webinar And Video Conferencing
Communication is a very importance aspect in terms of Business, to have the business on the top, gro - How To Network In The New Now?
Production has always been a network-based business, except we didn't say it like that until the new
Most viewed articles in this category:
- Using Video Media Sites To Show Off Your Business Venture
Sometimes the hardest part of starting out on your own venture is getting the right exposure. In the - How To Create A Video Of Your Business Venture And Get It Seen By Thousands!
Sometimes it is easier to show examples of what not to do in order to understand what you must do. F - Make your Own Scary Movie
Winter nights can be long and cold; two pieces of good news: first, December 21st was the longest n - How Entrepreneurs Can Find Financial Backing Through Video Media
Venture Capital is the first term an entrepreneur will learn when trying to comprehend financial bac - Video Conferencing: A Quick Fix for Your Communication Problems
Video conferencing, and the handy-dandy technological advances of the twenty-first century, enables - Television is Dying - Make Way for Internet Video Clips
The recent acquisition of YouTube by Google has caused a commotion. In the past Google has acquired - 7 Essential Tools For Web Conferencing
Web conferencing is an increasingly popular technology among companies because it makes online busin - Seeing is Believing
Video technology has come a long way in the past thirty years. Remember the massive VHS video camera - Why Selection of Conference Call Bridge Is Important?
Telecommunication is empowering businesses and touching the lives of people around the world ever si - International Web Conferencing: An Essential Tool In Business
Can you ever imagine a time when there was no such thing as the Internet? And can you appreciate how