customer care
customer care
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11.
by Ed Sykes - 2007-04-30
When I was Vice President of Sales for a New York based computer services company, I walked by one of my salesperson's desk when the phone began to ring and picked up the phone to answer the call. It ...
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12.
by NeutralFox - 2007-06-29
OUR KNOW-HOW, OUR passion... -Infinity BPO & Contact Maker is a leading call centre located in the heart of the Ebene Cyber City, the emerging state of the art IT zone of Mauritius. Infinity employs o...
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13.
by Robert Palmer - 2007-10-11
Let's face it, some words have magical powers. Just as "Open Sesame" magically opens the door to a new world, so too can other words and phrases have similar effects on your customers and client...
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14.
by Bill Zipp - 2007-10-18
Forget everything you hold dear about customer service because it's not enough anymore.When my mother grew up and it was her birthday, her mother went to the store and bought flour, sugar, milk, and e...
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15.
by Nveevo - 2008-06-30
Regardless of the size of an organization, companies across the world are realizing the financial benefits of live chat customer service. Rather than assume payroll, employee and training costs, live ...
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16.
by Eric Garner - 2008-11-02
Whatever kind of customer service you offer - whether big or small, expensive or cheap, large-scale or small - do it with style. Style means doing things in your own special way -- with confidence, ch...
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17.
by jems hug - 2010-02-24
Are you a quality analyst? Are you looking for ways to improve upon the performance of the agents working in your call center firm? You may be worried about few people who are consistently failing in ...
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18.
by jems hug - 2010-02-24
Over the years, more and more companies are being found to benefit from the business solutions offered by the call center agents. Nowadays, the IT companies are on a spree of outsourcing the security ...
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19.
by jems hug - 2010-02-24
Business organizations, right from the small to the large ones, can conduct conferences over the telephone. This has been made possible by the call center agencies that allow the businessmen to make a...
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20.
by jems hug - 2010-03-24
With the soaring outsourcing activities, most business firms have experienced increased sales. This is how the customers looking for the right support can take the leverage of the different customer c...