customer care

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    • customer care

    • 21.

      Learn About The Usage Of Predictive And The Progressive Dialers


      by jems hug - 2010-03-24
      The use of predictive dialers stands to be extensive these days. Most telemarketing firms are found to improve the outbound customer call efficiency with the help of such predictive dialers. In the ea...
    • 22.

      The Pitfalls Of Lead Generation


      by Jems Hug - 2010-08-18
      Lead generation is not a complicated process. However, without the right amount of planning and thought, the call center may fall into certain unproductive pockets in the sales lead generation process...
    • 23.

      Innovated Bpo Processes For Profits


      by Jems Hug - 2010-08-18
      The industry recommended procedure to make the most of the resources you have is to innovate. It has served the ever-increasing demands of any industry. And it's a no-brainer that to innovate, you nee...
    • 24.

      Telemarketing Success: What You Need


      by Jems Hug - 2010-08-18
      Clients who hire telemarketing services often want to know what it takes to conduct a successful telemarketing campaign. It doesn't seem like something extraordinary, but there are some key ingredient...
    • 25.

      The Reality Of Telemarketing Plans


      by Jems Hug - 2010-08-25
      There are times when the telemarketing company is approached by a business firm with a detailed marketing plan. The business firm wants the call center to just go out and execute the plan. In such cas...
    • 26.

      Call Center For Youth


      by Jems Hug - 2010-08-25
      Ask any top call center firm and you will hear them admit that it's difficult to get quality employees. Call centers suffer from dips in quality because the work done by their agents is far from what ...
    • 27.

      Telemarketing Support To Direct Marketing


      by Jems Hug - 2010-09-13
      Clients who go for direct marketing methods for their lead generation make it a point to have a call center on board. Consumers have a very immediate reaction to the direct marketing plugs on the radi...
    • 28.

      International Seminars On Bpo


      by Jems Hug - 2010-09-13
      A team effort is always better than individual ones, more so if the benefits can be reaped by millions of people across the world. There is a lot of sense in organizing conferences and seminars by cal...
    • 29.

      Life Coaching For Call Center Agents


      by Jems Hug - 2010-09-13
      The call center industry is one that attracts a very young group of employees. If you pay a visit to a BPO unit, you will be surprised to find how many teenagers are working as telemarketing agents. M...
    • 30.

      Effective Use Of Telemarketing


      by Jems Hug - 2010-09-20
      The telemarketing sector is running on taut territory. There are resources that the call center needs to protect. They have to work on tight financial leashes because clients are running on a cash cru...