5 Ways Microsoft Dynamics CRM V3.0 Can Save Your Small Business Time And Money
A solid knowledge of your customers is vital to succeed in today's modern information driven business world. Small businesses are widely considered to provide a better customer service because the decision makers are closer to their clients than in much larger companies. Managing customer relations has grown increasingly complicated as market forces and trends change at a much faster rate than in the past, and with the internet revolution, that is set to continue and accelerate.
Microsoft Dynamics CRM 3.0 Small Business Edition is designed to work with other Microsoft applications such as Microsoft Small Business Server 2003, Outlook, Word, Excel and Publisher. Working together, the Microsoft Dynamics Suite greatly helps your staff to build closer customer relationships and achieve new levels of productivity and profitability.
Here are 5 ways Microsoft Dynamics Suite can help your small business save time and money:
1. Centralize all your customer information
Microsoft Dynamics Suite captures all customer contact information from your sales, marketing and support sections of your business and houses the information in a central repository. Microsoft Dynamics CRM v3.0 provides instant access to whoever needs the information, wherever they are and when they need it. This reduces costs by minimizing non-productive time wasted, increases profitability by maximizing cross-selling opportunities and enhances customer relations with a more personalized approach from all staff in contact with customers.
2. Protect your customer information
Microsoft Dynamics CRM v3.0 has built-in security features to ensure your customer information is protected and kept confidential. Employees are only given access to that information on a customer that is required for the role they need to perform. By combining Microsoft Dynamics CRM v3.0 with Small Business Server, a powerful firewall is provided that allows mobile employees and remote locations to have secure and enhanced access to customer information while out of the office. The ability for mobile and remote workers to access customer information out of the office allows them to continue to be supported and productive as well as spend more time where they need to be - with customers and prospects.
3. Integrate with Microsoft Office Outlook
Microsoft Dynamics CRM v3.0 has been designed with Outlook in mind, and can be enabled to let your employees work directly from their Outlook email client. This close integration with Outlook and other Microsoft applications such as Word and Excel means that all staff with client contact can look up customer information, manage email communications, arrange appointments, record customer and prospect contacts from within Outlook and share this across the business with the Microsoft Dynamics Suite. This makes staff more productive, generating greater revenues and reducing time wastage dealing with administrative customer affairs.
4. Tailor Microsoft Dynamics Suite to your small business
The Microsoft Dynamics Suite contains a configuration wizard so you can tailor the customer relationship software solution to meet the particular needs of your business. You can customize and modify forms, construct your own data entry fields and arrange how information is to be presented while an intuitive engine allows for automation of repetitive tasks. An alert system raises flags when you need to perform a task so nothing need ever fall down between the cracks.
Microsoft Dynamics Suite is an out-of-the-box solution that is quickly and cheaply implemented while maintenance costs are also minimal. The Microsoft Dynamics Suite is also scaleable to meet the future demands of your business with additional features that can be added as and when the need arises.
5. Fast and simple implementation gets you up and running quickly
Microsoft Dynamics CRM v3.0 has a very fast and simple set-up to speed up productivity and profitability, this minimizes business disruption. For existing users of Microsoft Office applications, the customer relationship software solution is readily adopted by your staff as it has been designed to look and feel like all other Office applications so use is intuitive.
This minimizes the costs of implementation and user adoption while at the same time increases productivity with minimal business disruption and faster adoption by employees.
Related Tags: microsoft crm
Syed Ali, is the lead CRM consultant for a Toronto based company. His company offers, http://www.crmsoftwareprovider.com'>Microsoft CRM Syed can be reached at Tel : (905) 815- 1995 ext 22, email :asyed@cqsolutions.com Your Article Search Directory : Find in Articles
Recent articles in this category:
- Fix Printer, Keyboard, Speaker and Monitor Cables With Funky Organizers
There are different types of cables that are used when you have a desktop computer at home. Most of - The Growing Trend of Asterisk Phone Systems
Truly, businesses are doing everything they can in the economy and competitive world of today to rem - The Future of Business Intelligence: Innovations in Location Intelligence
In the coming years, many business analysts are predicting that Business Intelligence (BI) will play - Adobe Photoshop Album Starter Edition and What Happened to the Unlock Codes
Adobe has long been known as a star in the digital image editing world and the Adobe Photoshop Album - Choosing the Best Computer For Graphic Design
In the 1980s, desktop publishing came out and graphic designers began to utilize computers for all k - Versatility of Pocket HD Camcorders
In the era of the do-everything handheld gadget, high def camcorders family seems almost passee. The - Contemporary Office Furniture
When considering Contemporary Office Furniture there are a few things that you really should conside - Professional Web Design, Professional Web Designer
There is a lot to consider if you are looking for a Professional Web Design. So let's get to it. Fir - Cell Phone Protection and Safety For Kids
If your like the millions of parents giving your children a cell phone for safety when their away fr - Looking For That Smart Pc Workstation And Desk
Do you need a work area at home. Maybe it is just for doing bills. It may be for a community work ar
Most viewed articles in this category:
- Voip Residential Comparison Guide: Evaluating Packet8, Lingo, And Vonage
Voice over internet protocol [internet telephony] is a rapidly growing technological alternative to - What's The Difference In The Ionic Breeze Quadra?
The Ionic Breeze Quadra is the newer line of ionic breeze units offered by The Sharper Image. These - Selling World of Warcraft Accounts
Everybody knows that WoW is one of the most exciting MMORPGs ever created. This makes selling WoW ac - Film Cameras
Film cameras are simple cameras, which could be used by all easily. People prefer to use film camera - Salesboom SLA-MS Competition
Oh, the irony. Online CRM Services shy away from offering customers a Service Level Agreement. Why t - How To Improve Your Computer Speed Almost Instantly
Probably your computer, even though you bought it last year its no longer that much fast. Like any o - The Mosquito Ringtone - The Tone Adults Can't Hear
Without a doubt, the mosquito ringtone is one of the most popular ringtones ever. Good luck trying - Auto Navigation Systems And Gps Technology While Traveling
If you have managed to do any research on auto navigation systems I'm sure you've come across countl - Do Cheap iPods Really Exist?
If you know anything about music trends, you know that iPods are the hottest portable music device t - Online Mobile Phone Offers: Take 10 Minutes To Save £360 On Your Next Mobile Phone Contract
Cash Is Falling Out Of Your Pocket If you live in the UK, you're probably paying line rental on a m