Communicating with Singaporeans: Understanding 6 Key Aspects
Worse, if he finds himself in situations whereby the locals do not comprehend him whatsoever. Well, there are Singaporeans who are not confident to speak with foreigners as English is not their mother tongue. Or that their lack of proficiency limits their articulacy.
Hence, to ensure that there is no irretrievable breakdown in communication with Singaporeans, the Assignee could observe the following aspects:
1. There is no singular or homogenous "Singaporean" Culture
Native population of the island-state consists of descendants of immigrants from different parts of Asia, Middle East and Europe. Besides, waves of immigrants came to the island at different periods - some of whom came with or were indentured labour brought by the British. Thus, this is one reason why English is the preferred lingua franca.
It is noteworthy that the original inhabitants are Malay and Aboriginal called "Orang Laut", literally "People [of the] Sea" in Malay.
2. Factors that shaped them
There are several factors that influence Singaporeans' attitudes and mindsets. However, I will list a few that are most relevant to the topic at hand. For instance the following which are self-explanatory:
* Singapore is formerly a British colony for about 150 years or so - that explains why English is the primary business language
* Ethnic, cultural, educational and socio-economic backgrounds have a bearing on their communication skills
* Levels of interaction with people of other cultures - of which some have minimal and/or superficial exposure to Singaporeans of other racial background
3. Jargon-free plain English
English may be the first or working language for many Singaporeans. However, the standard of fluency in reading, comprehending, speaking and writing varies from one individual to another. Hence, do exercise due care while in different scenarios.
Also, what one finds humorous may be lost on some Singaporeans. Likewise, the Assignee may not understand the Singaporean brand of humour. Thus, do not dismiss it as puerile or risk becoming the subject of discussion; or be frozen out altogether.
4. Behavioural and Mindset
Common behavioural patterns which Singaporeans either display or completely unaware of when speaking with foreigners and vice versa; of which the following are self-explanatory:
* Anxiety or Discomfort
* Prejudice and Stereotyping
* Presumptions and Assumptions
* Perceived Cultural Superiority/Inferiority
5. Modern Technology
Singapore is one of the most-wired nations, such that it is ranked second in the world after South Korea in terms of blogging population. In short, Singaporeans are also savvy with other technological tools, for instance: E-mail, Short Message Service [SMS], Video Conferencing/Teleconferencing, and Instant Messenger amongst others.
Again, due care must be taken when communicating, as well as taking into consideration their fluency and proficiency of English.
6. The Singapore Brand of English:
Many Singaporeans have the ability to code-switch from English to Singlish and vice versa. Singlish is an English creole [as opposed to Singaporean English] of a mostly Chinese syntax; with Chinese dialects, Malay and Indian loan words. Never make fun of Singlish as some Singaporeans may take offence; nor should their competency in Standard English questioned.
And there are some who may misinterpret the Assignee's imitating their speech patterns. Again, regardless of the reactions, he may risk becoming the subject of discussion; or be frozen out altogether.
Just like any other Intercultural situations, language is one significant challenge that International Assignees must overcome. Especially when the hosts' English is not the English they speak or familiar with, it is convenient to dismiss the former as poor English speakers. Miscommunication still happens between Americans and the English in spite of sharing a common language, what more communication with Singaporeans?
All it takes are an open mind, the willingness to learn, and a sense of humour. And the Assignee will have a far more pleasant experience.
Related Tags: understanding singaporeans, communicating with singaporeans, singlish, singaporean english
Multi-ethnic and polyglot Ange Teo is the Founder-Managing Director of e2m expat etiquette mentoring, a Singapore-based Cross-Cultural Communications Solutions Provider.
Having worked with some of the world's leading Multinational Companies and Singapore-based Small Medium Enterprises for over 20 years; Ange Teo specialises in the areas of Information Technology, Secretarial/Administration, and Human Resources specifically Executive Search / Headhunting.
For more information about e2m Cultural Intelligence [CQ]-focused Communications Solutions, please visit http://e2mentoring.tripod.com
Your Article Search Directory : Find in ArticlesRecent articles in this category:
- Smile Therapy At The Front Desk
Walk into any type of medical office and the first thing you should see is a smile with a warm and f - What Are The Costs Of Hiring Culturally-Incompetent Staff?
It may come as a surprise to the casual observer that many organizations never consider the conseque - Right Choice Of Words For Effective Business Communication
Communication is a process by which meanings are exchanged among people through the use of words. Bu - Don't Throw The Baby Out With The Bathwater
I recently read about a business philosophy that is starting to become a popular water cooler topic - Improve Your Relationships by Cutting Them Off At Their Knees!
Perhaps your work colleagues are causing you to experience stress through their methods of communica - What's Your Communication Quotient? Workplace Communication - Your Key to Success!
Forget GQ! These days it's your CQ that matters...your Communication Quotient. Degrees and awards a - Not Understanding Questions - Is It Me or Is It Them?
To begin with, this is a great question. Let's begin by breaking down what you've just asked me into - Speaking with Your Authentic Voice
Imagine a world where everyone spoke their truth.If that stirs up an, "Oh my Gosh, I couldn't do tha - Is High Definition Video Conferencing Right for Your Business?
If you are looking into purchasing a video conferencing solution for your business, chances are you - Workplace Predators
Polar bears are known for fierceness and lack of natural predators, although wolves and walruses can
Most viewed articles in this category:
- Intercultural Stereotyping: We Are All Guilty Of It!
Defined as "beliefs about the characteristics, attributes, and behaviours of members of certain grou - Think Local, Act Global
Any observant professional would have now been aware of the Hong Kong and Shanghai Bank's advertisem - Listening is Loving
When you really listen to other human beings you are:• honoring their unique presence in the univers - 14 Work Behavior Sins You Don't Want to Make
Are you a good co-worker, or are you annoying the life out of those around you? Many people claim t - How To Understand Cross-Cultural Analysis
Cross-cultural analysis could be a very perplexing field to understand with many different viewpoint - Laughter and Fun are the Best Medicine for Companies
The immune system is the body's defence mechanism to handle viruses. Laughter and fun have been he - Eye Protection and Safety Glasses - Workplace Safety
The most common form of eye protection is safety glasses. I have always hated wearing safety glasse - Important Uses Of Stickers And Labels In Your Business
For businesses, the need to be orderly and organized when it comes to documents, files and records i - Creating Workplace Harmony: Discover and Release Hidden Causes of Tension
There is nothing that disrupts productivity and satisfaction at the workplace as much as tension tha - Voicenotes
Voicenotes converting meeting notes from your mobile to a pc in minutes! With Voicenotes you can lea