Why Your Sales Representative Skills are Key to Increasing Your Business
The first skill your sales representative needs to develop is the ability to listen closely to your customer. You need to truly listen to your customer and what he is saying. It is not enough to just listen to his words. You have to pay attention to his words, the timbre of his voice and his body language. Often, you can tell more about what a customer is thinking by his body language and the timber of his voice than you can learn by what he is actually saying.
The second of the skills your sales representative needs to master is the ability to effectively question. Asking effective questions is probably the key skill that any sales representative needs to master. Good questioning includes not only understanding the customer's needs in terms of your product, but also what he hopes the product will do for him. Excellent sales representative skills include using questions to understand how your product or service will specifically benefit your customer.
The third important sales representative skill you need to develop is the ability to understand your customer on an emotional level. You often hear of this called finding the customers 'pains'. This means that we need to understand how the customer's emotions will affect his purchase decision. We often think that customers purchase based on logic, but the true sales professional understands that customers buy for emotional reasons.
What are some of the other important skills sales representatives need to be successful in today's dog eat dog business world? Techniques can be helpful, but to be really successful in sales, you need a really solid foundation. Learn about developing this foundation and more at:Secrets of successful salespeople
Related Tags: sales training, sales representative skills, sales skills, sales representative, successful selling
Bill Irby has successfully sold products and services for over 35 years. He has been exceptionally successful selling for some of the world's most respected companies…..and for mom and pop startups.
Bill takes a 'common man' approach to sales. '
Bill has successfully sold to senior executives and high net worth individuals.
See how he does it at http://www.secretsofexceptionalsalespeople.com
Your Article Search Directory : Find in ArticlesRecent articles in this category:
- Interpersonal Skills:How to Use Sales Psychology to Create Longer - Lasting Sales-Winning Relationsh
A participant in one of my recent seminars asked me, "Can I rearrange my client's office during a sa - The Sales Apprentice- Sales Training Tips From The Hit TV Show, Part V
"Now 11 remain to fight for the chance to become the Apprentice." So began this week's episode of th - Tools for Success, Surveying Your Customers
Master salespeople are always looking for a performance edge. One of the tools that they employ is s - Better Ways to Close Deals
Wrapping up the Sales ProcessHow many closes do you know? Just about every sales course puts the em - Why the Bottom Line Isn't
Recently, I've been coaching a number of clients who work in highly competitive industries. It's not - When To Get The Hell Out Of Dodge Part I
Sales professionals waste time with prospects who are not going to buy. If you have worked in the f - Focus on your most important investment - your time
No matter how wealthy, talented or successful we become, time is the one thing we can never get enou - The Stuff Of Sales Dreams - Selling Through Tenacity and Relationships can Make Your Dreams Come Tru
When was the last time you actually made all the calls and contacts you had to make in order to get - Identifying Influence (The Seven Strands)
IntroductionInfluence is intangible. You cannot see it at work, yet it is all pervasive in any corpo - How The Most Successful Companies Develop Their Sales Teams
Not enough companies have learned how to employ sales training as a strategic tool. Those that
Most viewed articles in this category:
- The Three Most Important Lessons You Will Ever Learn In Training
When I commenced my training career in 1980 (with a major manufacturing, distribution and retail tir - Don't Make Your Prospects "Wrong" When Handling Objections In Medical Selling
Handling objections. When we are giving a sales presentation to one of our healthcare customers a - What is Persuasion?
Many people often ask me what my definition for persuasion is.So let me give you a rough guide of wh - An Elevator Speech - an Indispensable Tool for Self Promotion
Spadework for Your Elevator SpeechAn elevator speech is an indispensable tool for promoting your wor - You Want to Sell as a Career, but What Do You Sell and Why?
Many individuals decide that a selling career is right for them. They recognize the wonderful benefi - Who is Costing You Money?
My wife and I recently needed to renew our mortgage for another term. The last time our mortgage was - How to Double Your Sales Appointments in Half the Time; Part 4
In Part 3, How To Double your Sales Appointments in Half the Time, we reviewed and remedied the firs - The Sales Theory of Relativity: ABC = Always Be Closing!
Albert Einstein's famous "Theory of Relativity" (e = mc2) is as familiar to many millions of people - How to Double Your Sales Appointments in Half the Time; Part 3
In Part 2 we discussed how to determine if a sales action is a critical sales performance competency - The Ultimate Sales Training Tip
Well - I just got back from delivering two sales training programs.Both groups were loaded with tale
