Phone card services are the middle man between the phone card customer and the telecommunication phone company that initially has the minutes to lend out. When a major phone company has extra minutes that are not being used by their customers, they offer them up in bulk, for wholesale prices. A phone card company buys these minutes from the phone companies and then places them on a calling card for sale to customers. In other words, the phone companies' wasted minutes are being sold and turned into a useful calling card. To the customer, the phone card services should be one of the first things that a person looks into when looking for phone cards.

After a person looks into the advertised information on a calling card, it is important to look at the services provided on the card. This is important to look at, especially if someone is planning on traveling, or will not be able to be near a normal phone for some time. In other words, if the situation arises and someone is in urgent need of customer service, it is important for them to be able to get in contact with a representative in order to maintain service.

When looking at the different calling cards, it is not always smart to go with the larger company names. Because they are more widely known, they have to pay for their name, and advertising costs. However, for someone that needs the security of knowing what phone card services offer, it might be safest to stick to a phone card company that is known. If someone is in the search for a calling card service but cannot afford to spend the money on the m ore well-known calling cards, it is easy for them to find the right calling card, with a smaller name and reasonable calling rate.

Customer service is the best way to find the best calling card services. Many phone cards mislead customers with either a toll free number or an email, which leads the customer to a voicemail. Often times, there will be no response regarding the inquiry. This can be frustrating; especially when someone buys a calling card that is not working or has something wrong with the services.

Phone card services must work with both the customers to get low calling rates as well as the phone companies in order to get low prices on the minutes they are buying. Many phone card services can even pull up information on the user, if they happened to get that calling card online. Sometimes it is best to find a calling card online, so that the phone card service already has the user's information and can help them access their account more quickly.

The best phone card services will have an operator that can work with its customers on a person to person basis. This allows people to access their account as quickly as possible, as well as helping them to get their questions answered in a timely manner.