better communication
better communication
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11.
by Talibah Adenouga - 2007-04-11
To be a profound, or at least half-way decent, communicator you must know the basics of communication. That being said, let's begin with why communication is important.Did you know that a third (1/3) ...
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12.
by Craig Harrison - 2007-04-22
By now you know that objections come in all shapes and sizes. Your challenge: avoid taking them personally, recognize them as part of the sales process, and learn to transform them into opportunities ...
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13.
by Craig Harrison - 2007-04-22
Three teen girls entered the subway in mid-conversation: "Is he in our school? " "Yes." "In our grade?" "Yes." "In our calculus class?" "Yes." "Is he fine? "Yes!" "Steve? " "Noooo. " "Seth? " "Phillip...
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14.
by Craig Harrison - 2007-04-22
Forget GQ! These days it's your CQ that matters...your Communication Quotient. Degrees and awards are fine, your bilingualism and knowledge of the latest programming languages are nice, but how good...
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15.
by Craig Harrison - 2007-05-14
They say wherever you go, there you are. Yet how present are you at any given time and place you find yourself? Many professionals appear in body but little else. Don't get marked as missing in action...
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16.
by Craig Harrison - 2007-06-24
As we look for ways to improve our rapport with customers, clients and prospects let's cast our gaze to improv - improvisational behavior popularized by those whacky folks seen in drama classes, theat...
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17.
by Craig Harrison - 2007-06-24
You don't have to be Einstein to realize that, relatively speaking, you must manage your customer expectations for optimal success. Your customers are expecting. Is there a pregnant pause between thei...
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18.
by Craig Harrison - 2007-07-09
"What do you do?" In our society this is the first question we're asked, after "What is your name?" The real question is: "How do you answer this question?" Do you tell people your title: clerk, progr...
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19.
by Gary Crow - 2007-07-24
You may hear stuff about better communication being the cure for the rumor mill contagion. Though that is possibly true, beware. Listen in and draw your own conclusions.• "Our problem around here is c...
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20.
by Craig Harrison - 2007-09-01
Do any of these things happen at your meetings?* People arrive late* people leave early* someone yells BINGO in mid-meeting* People are unprepared* A key person is absent* Someone asks for a pencil or...
