Characteristics Of The Successful Entrepreneur
Commit To Relentless Pursuit of Goals:
A good leader needs to constantly engage its employees in setting and achieving service goals that are relevant, achievable, and measurable. To begin with, the management needs to do a careful study of the existing standard of services and then develop strategies to create higher levels of services by means of value-addition. Employees who score the highest on the survey forms must be adequately rewarded. This would encourage others to show better performance, which inculcates commitment to provide the best service.
Empowering Employees with Ownership:
Communicate to your employees, the purpose of your organization, make them realize their job is worthwhile, and let them feel they are valuable because they are making a difference. Continuously interact with your employees, make daily rounds, and ask they what can be done to improve what they are doing. Encourage honest feedback on the organizational structure and help the employee who comes to you with a genuine problem. Propagate positive comments on individual or group achievements and give them their due credit. This is an effective tool for creating autonomy in an organization.
Two Steps of Decision-Making:
It is very important for an organization to make sure that its employees do not make decisions emotionally. There are two steps of decision-making, which a company's management needs to clearly separate for maximizing performance levels. Two separate managers must be appointed to enforce decision-making at the two distinct levels. The first step is assessment of the likelihood of failure and success and the second step is the responsibility of decision-making on the basis on a given set of assessments.
This kind of a separation ensures that the person who is actually making the decisions is emotionally detached from any possible outcome. A clear distinction between the two types of decision-making also takes care that the decision-maker will react rationally to all probabilities of the all the relevant possibilities.
Nurturing the workforce and celebrating the achievements create a real, solid, and measurable bottom-line pay-off. These gestures of the management encourage other staff members to raise their performance bars and keep them focused on their career objectives.
Related Tags: small business, business, entrepreneurialism
Alexander Gordon is a writer for http://www.smallbusinessconsulting.com - The Small Business Consulting Community. Sign-up for the free success steps newsletter and get our booklet valued at $24.95 for free as a special bonus. The newsletter provides daily strategies on starting and significantly growing a business.
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