C-level Relationship Selling: Relationship Selling is the Path to First Sales and Follow-on Cross Sales
Those with the "In" win. Everyone should agree that having high-level relationships is a significant advantage for making sales. So how much time are you devoting to your existing clients to develop more high level relationships?
Now think about prospect accounts. Are you and your team getting to the ultimate decision makers or are you getting stuck with you main contact?
The magic pill for building a network of high-level relationships is to admit that you have to relationship-sell high-level people. If you do, then you'll start focusing on the top people -- the profit center leaders and their direct reports and you'll figure out how to get to them. The trick to getting to them is to relationship- sell your main contact and then use that good-working relationship to network you to the leaders. Most people get tight with the main contact, but never use that relationship to springboard to the next level. This is known as wasting a good relationship.
It's great if you can do this before your first sale, but sometimes you'll just have too much resistance. But you should always be trying to get higher. Now after the sale, you'll have easy access if you say you want to meet with these leaders so as to understand their expectations and not disappoint them. It works like a charm.
However getting to someone and chatting doesn't mean you have a relationship. Just knowing someone doesn't mean you have an "in." A professional relationship will be established when your contact feels she or he is personally benefiting, as it relates to their job, from what you're doing. Think about that statement. Lunches, dinners, golf, ball games, gift baskets, etc. don't help a person with their job. Helping increase revenues, beat competition, reduce costs, shorten time to market, etc. are services you provide that help leaders and subordinates with their jobs. These are called professional wins and without them there is no "in."
Once a top person gets his professional wins from you, he is ripe for giving referrals, giving information about upcoming opportunities and introducing you to other hard-to-see leaders. But you have to ask. If you don't, he won't. And if you feel he should without you asking, you'll be disappointed 90% or the time. See having an " in" is good only if you use it. And what's really interesting is the more you ask for, the more you'll get.
However, to keep this well of wealth flowing, you'll have to keep providing professional wins. Once you stop, he'll stop. Wins are what executives and anybody wants. Unlike social relationships, professional relationships are based on delivering business results and these bonds are far stronger than any friendship -- when it comes to business. In other words, no business wins, no "in."
So skip the entertainment and focus on discussing with him what he wants from you professionally. If you think you already know and decide to skip the asking, you'll miss making the connection. Then deliver it for the win and the "in." That's relationship selling and the path to first and follow-on sales.
For more articles click this relationship selling link.
Related Tags: prospecting, relationship selling, cross-selling, c-level relationship selling, c-level selling, selling at the c-level
Bonus Tip: FREE E-Book "Getting Past Gatekeepers and Handling Blockers". Just click this
C-Level Relationship Selling Link Sam Manfer makes it easy for any sales person to be effective and feel comfortable connecting with and relationship selling C-Level leaders.
Recent articles in this category:
- Tips To Better Prepare Yourself For The House Buying Process
Everybody who has been through the process of buying a home will attest that it can turn into a very - Gain Qualified Prospects With The Cash Cow Sales Funnel
I've had the privilege to work with hundreds of sales and business people all working hard to make m - How To Write A Good Telemarketing Sales Script
By defining your specific selling process you will be able to apply a system that works over and ove - The Popularity Of Antique Cabinets Over The Years
Ever since collectors have been hoarding pieces of value and interest, antique cabinets have been ar - Guide In Selecting Clothes Hangers
One of the least respected areas in your home is your wardrobe. Most of the time it is stuffed with - Does Mattress Manufacturer In China Reliable?
The time we spend on bed is almost 1/3 of our whole life! So it's very important for everybody to se - What Makes A Good Salesperson
This fact is not hidden nor is this thesis cutting edge. There are a lot of personality and professi - Proper Preparation Prevents Poor Performance: Tips & Tools To Increase Productivity
Prior proper planning prevents poor performance. It may be a tongue twister, but it's important to r - Attractive Votive Candles
Impeccable range of candles and lanterns enhance home interiors. Simple yet elegant in design and fi - Sales Articles - Do You Want To Find Building Maintenance Supplies In Your Area?
Building maintenance supplies are among key factors to protect buildings against excessive depreciat
Most viewed articles in this category:
- Cold Calling - A Surprising Way To Gain Insider Information
If you knocked on all the doors in your neighborhood, you'd learn a lot about the people who live ar - How To Touch More Clients For Referrals
Interested in more referrals? Want to guarantee success in any referral marketing program? Here is a - How to Embrace and Thrive in Today's Buyer's Market
As fun as the last few years were to be in a piping hot real estate market, it's now time to accept - The Power of One
One is a very tiny number. However, it can have a tremendous impact on your revenues. Here are some - Sell Your Customer What They Need
When it comes to selling your products it is important to ask your potential customers probing quest - Profiting With Private Label Rights
There are three basic rights you should know about when it comes to resale rights marketing. T - The Lazy Way to Increase Your Sales Immediately... without spending a penny!
Let’s start at the beginning… First up, how do you define an affiliate program, or affi - Your Sales Self-Image
All sales success is the result of a foundation grounded in right attitudes and positive self-esteem - Sales And Marketing - Let Others Do The Work
There are many different ways in which businesses of today approach potential prospects and customer - The Financial Influencer
In my last article, I talked about the four influencers you have to deal with in a B2B sale. The fou