2008 Global Digital Economy - E-Government, E-Health & Tele-education Report ( http://www.bharatbook.com/Market-Research-Reports/2008-Global-Digital-Economy-E-Government-E-Health-Tele-education.html ) provides an outline of the benefits of such services and explores the issues surrounding their development.

There is no doubt that e-health is going to totally transform the national healthcare systems and that society will need time to make the adjustment. Training is vital, and not just of medical professionals. Equally important is the training of other carers, volunteers, and the patients themselves. This is where tele-education can play an important role. Tele-education is becoming more and more important, particularly in developing markets, as it offers the potential for millions of people to access education that they would not be able to otherwise. Telecommunication technologies, such as mobile devices, the Internet and associated Web 2.0 applications, have further broadened the quality and possibilities for remote education and the ‘virtual classroom'.

Now that the broadband markets are moving in the right direction, we have shifted our focus from access to actual broadband services and applications - such as e-government. While one of the primary aims of e-government is to improve customer service for citizens; e-government applications can also assist in improving communication and information sharing between government departments. For citizens, one-stop services can reduce time and confusion when dealing with a number of departments. Interactions between government, business and industry can also be improved via e-government applications and the increased transparency of such services can lead to less corruption. In addition, streamlining services can lead to cost cutting and less waste of public resources.

Key highlights:

The ‘business case' for FttH networks is also no longer based solely on the commercial returns from Internet access and other communication services. It also incorporates the social and economic benefits provided by such infrastructure. Millions of people worldwide can potentially benefit from e-health applications. There is currently an estimated shortage of over 4 million doctors, midwives, nurses and support workers worldwide. In North America, many e-health initiatives are still in early formative stages, although during 2008 a number of significant ventures started moving from the drawing board to implementation. E-health schemes are pivotal to the broadband strategies of Europe's Member States. Alleviating cost pressures on overburdened hospitals and health services is a key justification for governments to part-fund NGNs. While there are many successful examples of e-health development taking place in Asia, this is not widespread. Much more can be done in the health sector for providing basic health care and services, especially for the poor communities. Tele-education is being used around the world for training, vocational training and formal education. The E-education sector in North America has grown rapidly in the last 10 years, both at the secondary school and post-secondary level, and will continue its expanding role in the broader education sector.

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