Controlling External Quality Manual Documents in your ISO9001:2000 Quality Management System


by Timothy Macenroe - Date: 2007-05-16 - Word Count: 223 Share This!

Do you use external documents in your quality manual?  External documents are those generated and (usually) updated by organizations outside your company.  Documents such as: Government Standards MIL-SPEC Documents Federal Aviation Regulations Drawings created by your Customers or Vendors etc.are considered external documents.  Chances are, your organization is not responsible for, or not even allowed to modify some of these external documents.

If you don't want to, or are not allowed to control external documents, you must specifically state in your quality manual, and on the documents themselves, that they are "For Reference Only" and are not updated.

External documents that you depend on, and that are updated occasionally, must be controlled in your quality management system. Revision is usually controlled by the publisher. You are responsible to ensure that you have a means to receive updates from the publisher (such as a current subscription) and that you periodically check to make sure that you have the latest revisions.

As part of your quality manual's document control, you must also devise a way to withdraw the obsolete documents and prevent their accidental use, and also issue the new updated documents to the necessary personnel in your organization.

Whatever process you use to make sure you have the latest revisions, you must document this in your quality manual.

 

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Related Tags: management, in, quality, your, system, external, documents, manual, controlling, iso90012000

Timothy Macenroe, Quality manager and ISO consultant, focuses on ISO certification of small businesses by creating ISO quality manuals, procedures, and quality management systems.

He blogs about quality manual topics at  QualityManualChat.com.

His quality manual templates are found at  ISO-Quality-Manual.com

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