Moving with the trend will not necessarily bring you the desired benefits, simply because every organisation has its own structure and requirement. Listed below are some basic yet important facts which might enable you to broaden your perspective on this rising new technology.

1. VoIP providers offer more than just VoIP calls -

Voice over IP telephony providers offers these services: VoIP telephony, business solutions, wholesale carrier services and VoIP reseller programs. These services bring a wide range of opportunities for businesses to utilise to their advantage. If done right, one can make huge profits with minimum investment.

2. Utilising VoIP with bare minimum investment -

One makes use of VoIP services even with minimum investment. One can become a VoIP reseller with almost negligible initial capital and ease of integration. It would be a great opportunity lost if one does not consider it for increasing their business. All the technical backend equipments are owned and maintained by the reseller, leaving the reseller to focus only on the marketing aspect.

3. The best way to control the market prices! -

It is mostly the wholesalers who are able to command the prices that they want for the VoIP transmission services since they purchase VoIP minutes in bulk. They are the major players of a geographical location who further sell the services to resellers at a rate decided by them.

4. Quality depends on the service provider -

Over a passage of time, many people have blamed VoIP for not being able to provide quality call service. There are some who complain of such poor quality that they end up leaving voice over IP telephony services forever, and then there are those who find VoIP to be the best that they could have asked for. The discrepancy lies in the service provided by the provider. A provider with numerous points of presence and switches would be able to offer excellent voice quality with minimum latency.

5. Quality depends not just on the service provider -

It would be wrong to completely put the blame of poor voice quality on the service provider, if your Internet provider is not able to provide you with high Internet speed connection. Higher the speed better would be the connectivity and quality.

6. Rates are the end of it all -

Though rates definitely are a criterion for selection, they cannot be the sole one. One should consider factors like quality of service and round the clock support service too. It is essential that your provider offers you round the clock, 365 days a year, technical support to ensure reliability and stability of services. Look for the ones that provide support through live chat and not through the helpdesk. It would save you much of the waiting time and provide instantaneous solution to your problems.