Losers Ask "Why?" and Winners Ask "How?"
It holds that there three kinds of folks:
(1) Those that make things happen;
(2) Those that watch what happens; and
(3) Those that scratch their heads and wonder: "What happened?"
I like that.
But even more, I like something I thought of this morning while reading a very interesting article in the paper about gamblers, those that succeed and those that lose everything and hit rock bottom.
The losers are stuck asking themselves: "Why did this happen to me? Why did I lose?"
Losers seek a cosmic or at least a psychological explanation or handy excuse for their mishaps.
Winners have a setback or experience a loss and ask: "How did this happen and how can I do better next time?"
A "how" question is practical and action-oriented.
"How can I buy that Porsche or that beautiful glass house in the forest?"
"Why" questions are inherently philosophical, mystical, and murky. More to the point, they're unanswerable.
"Why don't I have a Porsche or a beautiful glass house in the forest?"
See the difference?
I hope so, because to me, it could be a matter of choosing to be one of life's winners or losers.
Monitor your questions, and then adjust them according to what you REALLY want.
A simple change of a word or two can mean the difference between hopelessly spinning your wheels and quickly getting back on the fast track, perhaps in that new Porsche of your dreams!
Related Tags: author, conference, convention, ucla, speaker, usc, winning and losing, sales seminars.negotiation seminars
Best-selling author of 12 books and more than 1,000 articles, Dr. Gary S. Goodman is considered "The Gold Standard" in sales development, customer service, and telephone effectiveness. Top-rated as a speaker, seminar leader, and consultant, his clients extend across the globe and the organizational spectrum, from the Fortune 1000 to small businesses. He can be reached at: gary@customersatisfaction.com. Your Article Search Directory : Find in Articles
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