Negatives Of Hosted Phone System
- Date: 2010-08-27 - Word Count: 504
Share This!
Every system has its own pros and cons and it is not possible to have a system that is flawless. We are enjoying the benefits of modern inventions and at the same time we should also be ready to face it negatives. Before seeing its negative, let us have some overview about the hosted phone systems and its features. Hosted phone system is called as a virtual phone system. What is virtual PBX? It is a technology to manage phone tasks, through virtual PBX system more than one person can reach form a single number and it is a combination of PBX and voip technology.
What are the facilities the hosted phone system provides? It avoids the need for separate voice and data networks, conference calling, more call per single connection, location independence, multi modal access and single number to be presented for the entire company. Even though it has various advantages it also has some disadvantages. The various negatives of hosted phone system are, it is less reliable and no guarantee for quality of service, time delay in its system and suffer from jitter. A single number is used for the entire company despite by its geographical locations, so there may be confusion existing.
It has low voice quality if there is any disturbance in broadband connection and it is a system that relies completely on internet, so if single failure exists it can isolate the communication and also have redundancy problem. Local number portability and mobile number portability also have its impact and it can have the problem of impedance mismatch and echo. It is an internet connected device and has the problem of hacking and there is a chance to get your password lost, hackers may capture your computer data packets and conceal your computer security. Some of the system do not support encryption and have security problems.
It is an auto phone system and does not require any receptionist and it provides other services such as inward calling, Call forwarding, call transfer, call screening and fax to email. Everything is done automatically and it does not require any receptionist to handle the calls. Even though it provides good features, automatic system will not be as efficient as manual one. Automatic call system has the chance of call delay, for example if a caller is calling to one concern and he wants to contact only one particular department and this automatic one does not provide immediate response to the callers so there is a possibility of a customer to get irritated. Internet is a network of networks and if there is a loss in signal and if the ADSL light does not glow properly the caller may not be able to contact soon and the connectivity may get lost. It is not scalable and completely requires a redo of infrastructure, and emergency calls cannot be routed to a nearby call center and it is difficult to locate network users geographically. Hosted system can be used in a best way if these negatives are removed.
What are the facilities the hosted phone system provides? It avoids the need for separate voice and data networks, conference calling, more call per single connection, location independence, multi modal access and single number to be presented for the entire company. Even though it has various advantages it also has some disadvantages. The various negatives of hosted phone system are, it is less reliable and no guarantee for quality of service, time delay in its system and suffer from jitter. A single number is used for the entire company despite by its geographical locations, so there may be confusion existing.
It has low voice quality if there is any disturbance in broadband connection and it is a system that relies completely on internet, so if single failure exists it can isolate the communication and also have redundancy problem. Local number portability and mobile number portability also have its impact and it can have the problem of impedance mismatch and echo. It is an internet connected device and has the problem of hacking and there is a chance to get your password lost, hackers may capture your computer data packets and conceal your computer security. Some of the system do not support encryption and have security problems.
It is an auto phone system and does not require any receptionist and it provides other services such as inward calling, Call forwarding, call transfer, call screening and fax to email. Everything is done automatically and it does not require any receptionist to handle the calls. Even though it provides good features, automatic system will not be as efficient as manual one. Automatic call system has the chance of call delay, for example if a caller is calling to one concern and he wants to contact only one particular department and this automatic one does not provide immediate response to the callers so there is a possibility of a customer to get irritated. Internet is a network of networks and if there is a loss in signal and if the ADSL light does not glow properly the caller may not be able to contact soon and the connectivity may get lost. It is not scalable and completely requires a redo of infrastructure, and emergency calls cannot be routed to a nearby call center and it is difficult to locate network users geographically. Hosted system can be used in a best way if these negatives are removed.
Related Tags: toll free numbers, 800 numbers, internet fax service, internet phone service, voip service provider, voice mail service, virtual pbx system
Your Article Search Directory : Find in Articles
Recent articles in this category:
- Voip Phone Service: What Providers Are Out There
If you are interested in switching to the VoIP technology to make your calls, one of the first and m - Voip Pbx Phone Systems - Unify Multiple Locations
VoIP PBX phone systems are helpful telecommunication solutions for businesses with offices in severa - Why Should You Avail Call Back Services?
Today, till the time you don't tell the customers about 'Why' they should opt for certain service, t - How To Order Toll Free Number For Your Business
The most important technological equipment needed in business is telephone and also it is very essen - How To Make Cheap Calls To India Using Voip
Many people may still have family back in India. Moving to another country may have been necessary t - How Voip Has Made Cheap Calls To India Possible
Calling India has been an issue for companies who operate outside of the country for a long time, as - Make Low Cost International Calls With Call Back Services
Call back is referred to those cases when the originator of a call is immediately called back as a r - Voip - Advancement In Communication Technology
VoIP stands for Voice over Internet Protocol that is a revolutionary advancement in the communicatio - Why Voip Is Good For Business
(Establish and maintain business telephonic communications without the additional cost of providing - Affordable Voip Virtual Pbx Systems For Soho Companies
Virtual PBX phone systems with VoIP technology are an affordable and resourceful telecommunication o
Most viewed articles in this category:
- The VoIP revolution and digital phones
Digital phones, working with “Voice Over Internet Protocol” (VoIP), have many advantages - VoIP Spam - Voice Advertisement
Voice to Phone Advertisement over VoIP, or SPIT (Spam over IP Telephony), is a security threat with - Moving Your Office? Use This Unique Opportunity to Refresh Your Telecommunications Technology
In moving to a new location, you are disrupting all your current processes anyway. Why not take adva - Call Accounting Software Evolution
Call accounting software is a system that records, translates and reports on telephone call activity - Vonage Voice Over IP Explained
This article will explain how Vonage voice over IP phone service works and discuss the pros and cons - VOIP: Different Perspectives
VOIP or voice over internet protocol has become the buzzword for the online community, the techno ge - What You Must Know Before Buying a VOIP Handset
With the recent growth in VOIP and internet telephones, there has also been an increase in the selec - IP Phones
IP phones allow its users to speak over an IP network, which could be either Internet or intranet. I - How VoIP works
Before we understand the working system of VoIP technology it is essential for us to understand the - VOIP Phone Services : the Yardstick for Voice Telephony
VOIP is the latest inflexion in the world of voice telephony. A VOIP provider would route your call