Associations Deliver Value, But They Don't Know How Much
Are you an association volunteer leader? If so, tell me quickly the yearly sustainable real-dollar value you receive from your yearly investment of time and money? Can you do it? Most likely you cannot. If you are an association staff member, tell me the average yearly return on investment (ROI) your members receive. Can you do it? Most likely you cannot.
While associations and societies have traditionally created plenty of value for their members, they have done quite a poor job of demonstrating the value that they deliver. For years, it did not matter. Why? Through the 1980s, people still joined their trade association or professional society simply because it was the thing to do. Most of those wonderful people have either retired or died off.
Today, younger persons ask themselves, "What's in it for me?" and unfortunately, organizations don't have the answers. For several years now, I have been conducting my Member Value Process for associations and societies-they can answer my above questions of yearly sustainable real-dollar value received and ROI.
For about half a decade I have been talking to my association audiences about a 1999 study conducted by the American Society of Association Executives on why members do not retain their membership. My personal synthesizing of the data leads me to believe that over 75% of the members surveyed that did not renew their membership selected not to do so because they did not believe they were receiving enough value for their membership investment.
While no two associations are the same, I have listed below a few common line items of member benefits that should help you to have a better understanding as to the real-dollar amounts that organization members have assigned during my sessions. Remember, these "cumulative specific value information" numbers are the yearly sustainable dollar-value amounts.
1. Training & Education-Range: $500 to $4,000
-Average: $1,857
2. Industry Specific Research, Regulatory & Code
-Range: $1,000 to $4,750
-Average: $2,596
3. Networking
-Range: $200 to $10,000
-Average: $4,029
4. Professional Recognition, Image & Credibility
-Range: $200 to $5,000
-Average: $1,507
Telling your members what it is that you do for them is important. Telling them how much it is worth to them yearly is crucial for your success or that of any other trade association or professional society.
© Copyright Ed Rigsbee 2007
Related Tags: networking, roi, collaboration, trade association, professional society, member value
Ed Rigsbee, CSP is a leading national authority on collaborative business relationships. He is the author of: PartnerShift-How to Profit from the Partnering Trend Developing Strategic Alliances The Art of Partnering. All his books are available at Amazon.com. Rigsbee has over 1,000 published magazine articles to his credit and is a regular keynote presenter at corporate and trade association conferences across North America. Contact him for your next meeting at http://www.rigsbee.com At http://www.rigsbee.com/downloadaccess.htm, you may access a partner quiz, chapter one of Developing Strategic Alliances and other partnering resources that will help you to better select an alliance partner.
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