Where to Find the Cheapest Hotel Rooms to Book
I recently travelled to New York for business and a friend recommended that I use a website that offers very cheap hotel rooms. I compared their prices against other well known booking web portals and in some cases found the prices on this particular website to be at least 25% cheaper than those of the big brand sites for the same hotel room offering the same facilities. I had a look at their simple and user-friendly interface and decided to book my hotel accommodation through them.
Apart from offering the cheapest prices that I could find online of any booking websites, the company claim to offer the lowest price for hotel booking of any hotel booking site and if a customer should find the same room, for the same hotel, on the same dates anywhere cheaper this company guarantees to match and beat the cheaper price found by the customer. They were so sure of offering the cheapest online prices that they offer a further discount should a customer manages to find a cheaper price than they offer.
After making the booking and in order to test this lowest price guarantee offering by this site, I searched the Internet for 3 hours until I found a room being offered in the same hotel for just a few dollars less than the one I had just booked on this site. I then contacted this company and told them I had found the same room for cheaper. I was not really expecting them to match the price as the other company had actually told me that the price that I had found was out of date as their website had not been updated and the lower price I had found was not valid.
In any case, the company that I had booked the original hotel room with asked me to complete a claims form giving them some information of where I had found the cheaper room for their verification which I did and within 4 hours this company contacted me and informed me that my claim had been verified and my total booking price had been adjusted to match the cheaper price I had found earlier. In addition, the customer service person told me that I was going to get a further discount on my total booking. I was quite surprised but I inform them that the competitor's price was not valid and consequently I could not claim the lowest price guarantee. From this very pleasant experience with this company, I decided I was going to write something positive about this company which is the reason for this article.
Given that this was a 5 star hotel that I had booked for my 2 week's stay in New York, the overall discount came to some 25% less than the normal price I had been paying for similar hotels in the past three years. This was a very a good saving and I thought to share this experience as the company provided a good service at a fantastically low price when compared to their big brand competitors who have lousy customer service. I still remember the awful experience that I had when I used a well known brand to book my last trip and hotel accommodation in Spain recently. The bottom line is that everyone likes to save a few dollars every now and then and using an online reservation service as opposed to booking a package deal through your Travel Agent will definitely save you a whole lot more than a few dollars as it did me. From now on I know where to book my hotel rooms whether it is for business purposes or just having a leisure trip with the family.
Related Tags: travel, london hotels, hotel room, online booking, online reservaton, new york hotels, spain hotels
Matt James - Business Analyst
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