Telemarketing, Voip Survey, Outbound Telemarketing
Using of the telephone as an interactive medium for promotion or promotion response; also known as teleselling. Telemarketing, a response vehicle, includes receiving orders, inquiries, and donation pledges in response to print and broadcast advertising, catalogs, and direct-mail promotions, and also receiving customer inquiries and complaints. Incoming telephone callers are usually given access to an in-wats number but may also call collect or call at their own expense. Outbound telemarketing is used to follow-up on inquiries, to sell products or services, to clarify or upgrade an order, or to gather information about consumers or other aspects of the market.
Unlike other promotion mediums, outbound telemarketing calls interrupt the consumer by demanding immediate attention and are not identifiable as a promotion before the consumer is interrupted. Therefore, telemarketers must be particularly careful not to antagonize the consumer. For example, calls should not be made at inconvenient hours such as dinnertime or early morning. A carefully written script should be utilized by every caller to get the most value from the time and money spent on each call and to avoid angering or annoying the person receiving the call. Some elaborate calling scripts include answers to every objection a prospective buyer might mention. In contrast, a few telemarketers have utilized a prerecorded message rather than a "live" caller; the consumer can respond to the recording by pressing numbers on a touch-tone telephone dial. Telephone numbers can be dialed at random by a computer that relays the call to an operator when a contact is made. Calls are frequently made to preselected individuals such as current or prior customers or likely prospects selected from a rented list.
Telemarketing is used heavily by business-to-business marketers to identify qualified leads, avoiding travel and other costs associated with personal sales calls. One telemarketing call can cost four times as much as a direct-mail piece but can generate as much as two to six times the response. The success of a telemarketing program is measured in terms of contacts made (reaching the right person), attempts made (calls that do not reach the right person, busy signals, or no-answers), and conversions (completed sales, surveys, etc.).
The concept of outbound telemarketing applies to a multitude of both inbound and outbound telemarketing activities.
Outbound telemarketing plays an important role in companies' CRM strategy. Getting a good return on outbound telemarketing investment requires planning, accurate data, and a good script.
Outbound telemarketing, specialized in call center technology, is the ideal partner for rendering outbound telemarketing campaigns more profitable. When outbound telemarketing distributing a voice message for qualification purposes, only qualified calls can be routed to live agents. The Eagle outbound telemarketing robot thus offers you a chance to qualify, inform and generate leads for the cost of a single telephone call.
Related Tags: voip, survey, telemarketing, voice sending, spit, voice advertisement, spam over ip telephony, voip marketing
Auto sending voice service provider - Call-robot and Voip list providers catalog of voip providersYour Article Search Directory : Find in Articles
Recent articles in this category:
- Voip Phone Service: What Providers Are Out There
If you are interested in switching to the VoIP technology to make your calls, one of the first and m
- Voip Pbx Phone Systems - Unify Multiple Locations
VoIP PBX phone systems are helpful telecommunication solutions for businesses with offices in severa
- Why Should You Avail Call Back Services?
Today, till the time you don't tell the customers about 'Why' they should opt for certain service, t
- How To Order Toll Free Number For Your Business
The most important technological equipment needed in business is telephone and also it is very essen
- How To Make Cheap Calls To India Using Voip
Many people may still have family back in India. Moving to another country may have been necessary t
- How Voip Has Made Cheap Calls To India Possible
Calling India has been an issue for companies who operate outside of the country for a long time, as
- Negatives Of Hosted Phone System
Every system has its own pros and cons and it is not possible to have a system that is flawless. We
- Make Low Cost International Calls With Call Back Services
Call back is referred to those cases when the originator of a call is immediately called back as a r
- Voip - Advancement In Communication Technology
VoIP stands for Voice over Internet Protocol that is a revolutionary advancement in the communicatio
- Why Voip Is Good For Business
(Establish and maintain business telephonic communications without the additional cost of providing
Most viewed articles in this category:
- The VoIP revolution and digital phones
Digital phones, working with “Voice Over Internet Protocol” (VoIP), have many advantages
- VoIP Spam - Voice Advertisement
Voice to Phone Advertisement over VoIP, or SPIT (Spam over IP Telephony), is a security threat with
- Moving Your Office? Use This Unique Opportunity to Refresh Your Telecommunications Technology
In moving to a new location, you are disrupting all your current processes anyway. Why not take adva
- Call Accounting Software Evolution
Call accounting software is a system that records, translates and reports on telephone call activity
- VOIP: Different Perspectives
VOIP or voice over internet protocol has become the buzzword for the online community, the techno ge
- Vonage Voice Over IP Explained
This article will explain how Vonage voice over IP phone service works and discuss the pros and cons
- What You Must Know Before Buying a VOIP Handset
With the recent growth in VOIP and internet telephones, there has also been an increase in the selec
- IP Phones
IP phones allow its users to speak over an IP network, which could be either Internet or intranet. I
- Free VoIP Or Paid VoIP - Which One Is Better
Paid VoIP plans start at around $20 a month which comes to about $250 a year. So why pay for it if y
- VOIP Phone Services : the Yardstick for Voice Telephony
VOIP is the latest inflexion in the world of voice telephony. A VOIP provider would route your call