Innovation In Communication
- Date: 2009-11-06 - Word Count: 370
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Maintaining good, open communication with customers and clients is an important rule of both online and offline businesses. While offline businesses prove easier to maintain relations with its customers, its online counterpart made it impossible to maintain one-on-one communication with customers. The arrival of online chat software like Live Chat Support has bridged the gap, making it possible to interact with customers more efficiently.
Http://live247support.com is a perfect example of a website that provides you with your own online chat software. As indicated in their website, a company is up to eight time's more likely to get a sale when offering live chat. By installing this software in your website, it provides your company with instant communication to business associates without the hassles of email or normal phone lines. It also has the capability to send business files utilizing its software.
With the increase in mass junk and spam mail one receives, the majority of people dump their bulk mail folder when it fills up. However, even important emails sometimes find their way into that folder, which is why many companies and customers prefer using Live chat instant messaging. The software enables avatar operators to interact with customers 24 hours a day, 7 days a week, insuring that necessary emails get to where they need to go.
The majority of businesses have their own websites, but those serve more as informative links instead of support links. Live chat support software makes it possible for customers to get instant answers to all their questions. This works on any web server, has no software to install, and can be used within minutes of embedding into your website. In addition to providing immediate communication between you and your company, it also helps you monitor your site traffic in real-time, as well as other services.
You may choose from the software: Live Chat and AutoChat. LiveChat is geared for sites needing live customer support via instant messaging. AutoChat is an automated chat guide that functions around the clock driven that answers queries of online shoppers. Using a friendly avatar character, it electronically draws its answers from an automated respond list. With AutoChat, you save money on web personnel while still providing consumers with the same instant customer support.
Http://live247support.com is a perfect example of a website that provides you with your own online chat software. As indicated in their website, a company is up to eight time's more likely to get a sale when offering live chat. By installing this software in your website, it provides your company with instant communication to business associates without the hassles of email or normal phone lines. It also has the capability to send business files utilizing its software.
With the increase in mass junk and spam mail one receives, the majority of people dump their bulk mail folder when it fills up. However, even important emails sometimes find their way into that folder, which is why many companies and customers prefer using Live chat instant messaging. The software enables avatar operators to interact with customers 24 hours a day, 7 days a week, insuring that necessary emails get to where they need to go.
The majority of businesses have their own websites, but those serve more as informative links instead of support links. Live chat support software makes it possible for customers to get instant answers to all their questions. This works on any web server, has no software to install, and can be used within minutes of embedding into your website. In addition to providing immediate communication between you and your company, it also helps you monitor your site traffic in real-time, as well as other services.
You may choose from the software: Live Chat and AutoChat. LiveChat is geared for sites needing live customer support via instant messaging. AutoChat is an automated chat guide that functions around the clock driven that answers queries of online shoppers. Using a friendly avatar character, it electronically draws its answers from an automated respond list. With AutoChat, you save money on web personnel while still providing consumers with the same instant customer support.
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