Strategic Alliances, Collaborating Through a New Window


by E.R. Rigsbee - Date: 2007-01-05 - Word Count: 1489 Share This!

Strategic alliances are commonplace today among organizations both large and small. The advantages allow companies like yours to successfully compete in the global marketplace. Powerful synergies are the outcropping of successful alliances. Synergistic Partnering Alliances where competitors can realize great value by building relationships of integrity with one another are very much like a marriage. And, marriage takes work!

To begin, you must search for the perfect mate.

How do you find competitors with whom who have overlapping core competencies and can successfully become a synergistic alliance partner?

Talk to your suppliers. They already have a great deal of experience with your competitors. They also have a good handle on the integrity of their customers.

Your trade associations meetings can be quite helpful. Ask the board members and staffers as they are usually knowledgeable about the players in your industry.

Industry and trade magazines are a great source of the players in an industry. Most articles will give you enough information to do a quick search and with ease find the person or organization that was mentioned.

Your local chambers of commerce and the better business bureau.

The key is to find a partner with the same core values as you. This will make life together better. Ask yourself this about any high profile or famous alliance, "Why did or didn't their marriage work out?" If you can find anyone that will tell the truth, they will most likely blame the fact that the cultures of the two companies were too different. A significant point in selecting a partner is to keep in mind that your alliance will only be as strong as its weakest link. What I mean to say is that you want a winner, not a looser on your team. Do not build an alliance with a needy person or organization, especially if they/it that cannot make it on their own. Trust me-you will regret it if you do.

Next, you must court your future alliance partner to start building a relationship. Assisting your future synergistic alliance partner to have an emotional ownership in the partnering paradigm will be your primary mission at this point. Intellectually, your partner can see and realize the benefits of a synergistic relationship but the fear of losing control might block their emotional ownership to a commitment. Without their emotional ownership, not buy-in, any commitment made will have been done on a shaky foundation.

Now, they might be experiencing the getting married jitters. You must successfully deal with the fears and issues in synergistic alliance partnering with competitors. Sensitivity and understanding of your potential partner's situation are crucial at this juncture. Talk about the up side and the down sides to your intended alliance. Talk about how you might deal with the relationship if things do not work out. Plan an exit strategy. Getting fears and issues out on the table rather than hiding them in the dark will serve all involved extremely well.

Where are you going to live? The question is about your individual and combined marketing areas. Also, talk about new buying habits and information recovery systems. You will need to track new information to detect the value gained in the alliance. Selecting the alliance marketing area, geographically and service/product mix is no easy task. You will need to pay close attention to the small and large details alike. Might you share warehousing or delivery facilities or possibly even employees to overcome personnel challenges?

Who's Going to Do the Chores? Alliance partner responsibilities and activities make the relationship a success or failure. Too often this is the area where unrealistic expectations of one another rear themselves. Be clear, commit it to writing, who will be doing what. The palest ink is better than the most powerful memory. It is too easy to forget your commitments in six months, a year or a decade later. Regular value updates on the alliance relationship will be very helpful. Too often we keep issues to ourselves and the issues fester like a splinter. This is not the way to build a successful relationship. The relationship value updates should consist of expectations (met and missed) and profitability targets. This information will assist you in determining to upgrade, downgrade or maintain the relationship as is.

Time to tie the knot. The synergistic alliance partnering agreement should be in writing. It should contain detailed explanations of activities, expectations and responsibilities of each partner. This document will be your guiding light or road map for your successful alliance relationship.

Now that you are in a relationship, it will be necessary to make regular relationship bank deposits of physical and emotional energy. Always meet your partner more than half way. By giving more than half, a robust synergy follows and so much more is possible by working in concert than singularly. Visit the link above to access my Relationship Valup Update forms.

Surviving under the sheets? Yes! Being in an alliance relationship is much like being married. Once the synergistic partnering alliance is in place it becomes essential to learn how to become successful cohabitants. While each of you is responsible for your own success, you now must consider how your actions will affect your partner's business. Be aware of the things you do and how your actions might create a need for your partner to change their strategic plan. Confer before you act. After all, you are in bed together. To get space, you must give it first.

When your partner takes all the covers it is not much fun. To Successfully deal with the regular and normal issues and challenges of the relationship, you must get past the "Denial Syndrome." Denial is an insidious situation that generally results in personal destruction. The expression, putting your head in the sand like an ostrich is applicable to denial. The problem with putting your head in the sand is that you leave your posterior undefended. Too often in conflict, one finds it easier to ignore than confront. A confrontation does not have to be a knock down drag out affair, especially if you selected your partner well. Open communication is the key element in dealing with missing covers, or anything else. Remember, if you steal your partner's sheets today, they might take yours when you are cold and in need.

We must go to the marriage counselor. When relationship roadblocks occur, it may be necessary to seek third party counsel for mediation. In this situation, authenticity and openness are meaningful. Since you took the time to choose well, it is usually worth the time, energy and expense necessary to rebuild the partnering bridge. Mediation is becoming a popular method for resolving conflict and it will be easier than you might think to find a qualified mediator. In this process of reconciliation, focus on the reasons for selecting your partner and the benefits you hoped to receive rather than the anger, rage or hurt feelings.

Oh no, divorce! You truly tried but it did not work out. For a myriad of reasons, this sometimes happens. No reason to feel like a failure or declare that you'll never again be in a relationship. In dealing with separation issues, be the bigger person and again meet your partner more than half way. Otherwise the rage and anger will fester and you will become immobilized. If there is "community property" dispose of it fairly or offer to buy out your partner. Either work it out, or take court ordered pennies on the dollar. Only outsiders win in this situation.

We did it, and look at the profits. Yes, success is my hope for you and your partner. Enjoying the journey with your alliance partner and looking for additional opportunities is what make all the work worth the energy. Maybe your alliance will simply be a buying consortium. Perhaps it will be an alliance to serve a large multi regional customer. It could be to share a pool of employees or an advertising coop. What ever you select, have fun in your partnering journey. Enjoy the process and the rewards. And I assure you, build your alliance correctly, and there will be rewards.

If you look back at why any particular alliance did, or did not, work; at the core you will discover communication--good or bad. In a time of instant electronic communication, which is good for reporting data and follow up details, please remember that there is no substitute for face to face communication. It is the in-person breaking of bread over a meal that will eliminate relationship issues.

To help you further, I have several additional tools available for the taking that will assist you in building and keeping your alliances healthy. Among the available tools is Chapter One from my book titled, Developing Strategic Alliances. This will help you to determine what kinds of alliances will best serve you. To access these tools, please click on the earlier link.

Partnering is really not that hard, but to do it successfully, you have to invest some quality time.


Related Tags: collaborating, business relationships, succeeding, partnering, strategic alliance, resolving conflict

Ed Rigsbee, CSP is a leading national authority on collaborative business relationships. He is the author of: PartnerShift-How to Profit from the Partnering Trend Developing Strategic Alliances The Art of Partnering. All his books are available at Amazon.com. Rigsbee has over 1,000 published magazine articles to his credit and is a regular keynote presenter at corporate and trade association conferences across North America. Contact him for your next meeting at http://www.rigsbee.com At http://www.rigsbee.com/downloadaccess.htm, you may access a partner quiz, chapter one of Developing Strategic Alliances and other partnering resources that will help you to better select an alliance partner.

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