Creativity Management: The Value of Diversity
The essential confusion to people resistant to the idea of "creativity management" was the word "management." Replace it with the word "optimization" and the resistance disappears; all we're really trying to do is optimize the quality of the idea pool and optimize the implementation process.
Then you can suggest that most people already implicitly accept the idea of creativity management: if you ask them to solve a problem or engage in a particular endeavour, one of the things they're likely to do is herd people into a room with a flip chart and conduct some sort of brainstorming session and implicit in that action is the acceptance that certain methods, processes and procedures enhance creative output.
Then you can begin discussing how to improve the enormous amount of creative output people generate, from problem solving in everyday business life right up to the level or art.
THE VALUE OF DIVERSITY
When you bring together a team that represents different perspectives and different experiences, the outcome is richer than if you had a group of people with the same background. Diversity and intellectual cross-pollination produce better results:
a) Creativity can be defined as the production of a number of ideas, the production of a number of diverse ideas and the production of a number of novel ideas. Increasing the number, diversity and novelty of participants increases all three (further, manipulating group structures maximises output).
b) Similar individuals have a greater tendency for groupthink, path dependency and parochialism.
c) Diverse and novel participants increase frame breaking.
d) Radical change requires the introduction of new knowledge - less likely without sets of divergent individuals.
e) Radical shifts are more often the result of cumulative incremental changes; degrees of incremental change increase with diversity.
f) Good ideas result from increased tacit knowledge. A diverse group increases the tacit knowledge pool.
g) Good ideas benefit from collaboration - the introduction of a wide knowledge base into the equation.
h) Good ideas benefit from the utilisation of networks - the introduction of a wide knowledge base into the equation.
Related Tags: management, manager, creativity, innovation, managing
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Kal Bishop, MBA
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