Telecom Expense Management Systems Can Rein in Wired and Wireless Expenditures
A full featured call accounting system will provide Web access to call detail records (CDRs) and allow users to create customized reports on the fly, and schedule reports to include a variety of telecom billing information. Reports can be viewed live, saved to a file, or emailed to one or a group of recipients, and allow for call accounting to individual departments and stations. Today's sophisticated call accounting software offers users the convenience of running reports from any desktop via their browser.
A robust telecom expense management system provides the ability to manage and bill Voice over IP traffic. Enterprise VoIP call accounting solutions accommodate multiple clusters at different locations, support hybrid networks, record and reports on all inbound and outbound, station to station, IP intranet and external gateway calls, and offer hundreds of reporting options.
By installing a telecom expense management system enterprises can spend less time reconciling carrier telecom bills, improve telephone network security, determine telecom expenditures by division, and free up administrators' time for use in other critical areas. With the burgeoning usage of VoIP and wireless networks it is more important than ever for companies to know what they are spending on telecom, to ensure that these expenditures are providing maximum advantage to the enterprise.
Related Tags: call accounting, toll fraud, pbx billing, call detail recordes (cdrs, voip call accounting, telecom
Author, Lisa Santora, writes articles on the business benefits of call accounting and call detail record technology. More information can be found at http://www.telsoft-solutions.com
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