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    • 1.

      Establish a Relationship with the Customer, Do Not Just Take an Order

      by Mike Teng - 2006-12-04
      Ensure a cure, don't just take the medicine. Establish a relationship with the customer, don't just take an orderSuperficial actions will not do in this competitive market. All of us can take the med...
    • 2.

      Ineffective Publicity Campaign Is Only Short Term Thrill

      by Mike Teng - 2006-12-09
      Some companies spend millions of dollars annually on advertisement and publicity without knowing the return on those investments. With limited financial resources, it is important that the company u...
    • 3.

      Unlock Corporate Energy

      by Mike Teng - 2006-12-18
      Physicists tell us that energy cannot be created or destroyed and that all masses already have large quantities of energy stored in them. Vast amounts of energy exist in any organisation. However, t...
    • 4.

      Be Paranoid About Healthy Growth

      by Mike Teng - 2006-12-21
      John Chambers, CEO of Cisco Systems says that he possesses a 'healthy paranoia'. He is paranoid that Cisco may grow too far from its customers, partners and employees. Andy Grove of Intel first wrote ...
    • 5.

      If You Find a Rat on the Top of the Pole, Somebody Must Have Placed It there

      by Mike Teng - 2006-12-21
      Troubled companies are often the result of incompetent management. The rot at the top will fester downwards as they also hire incompetent sub-ordinates. A good leader must ensure that the right people...
    • 6.

      The Key To Successful Turnaround Is Early Intervention

      by Mike Teng - 2006-12-27
      Most diseases including cancer and heart problems are easier to cure if detected early. Similarly, most sick companies can be turned around if the problems are discovered early. Sick companies need to...
    • 7.

      Why Talent Management Functions Like the Kidney?

      by Mike Teng - 2006-12-27
      Talent management functions hires the good personnel and fires the bad ones. This functions like the kidney in our body.The two kidneys are the vital organs in the body amongst other functions cleanse...
    • 8.

      Tradition and Past Business Assumptions May Be the Root Causes of the Disease

      by Mike Teng - 2006-12-29
      For a troubled company, it is prudent to challenge all 'sacred cows', those old and sacrosanct business assumptions. It is probable that some of these old sacred cows which were based on prior erroneo...
    • 9.

      The Greatest Lesson Is To Learn Faster Than Your Competitors

      by Mike Teng - 2006-12-29
      Peter Drucker said: "Every few hundred years throughout Western history, a sharp transformation has occurred. In a matter of a few decades, society altogether rearranges itself, its world's views, its...
    • 10.

      People Tend To Do What You Inspect Rather Than What You Expect

      by Mike Teng - 2006-12-30
      Expectation sets the height of the bar, but it is regular inspection that resets the height of the bar so as to ensure it is achievable. The common notion is that what gets measured, gets performed. T...