OVERVIEW Searches in User Documents (manuals, etc.) often fail because the Reader uses different words for a concept than the author uses. Since the Reader's words do not appear in the docume...
When I reviewed business Web sites for the Webby Awards earlier this year, one of the most common and annoying obstacles I ran across was jargon - insider language that got in the way of understanding...
OVERVIEWStop confusing your Reader with the words you use. Your Reader is trying his/her best to understand how your product works without having to figure out your writing. Here are some writing gu...
"CMS" stands for "Content Management System." Content management systems are software applications that record, store and categorize written material and images in order to make them easier to find, u...
News writing doesn't have to be boring! If a writer can't learn to spice up the story with the right angle, readers will skip right past it - no matter how important the content. Writing an interestin...
As a freelance writer, would you rather use a wide-angle-lens approach to clients and editors (all things to all people) or a telephoto (focus on one subject or genre)? Let's say you want to find your...
Freelance writing may sound like a dream job - but is it? It certainly has a lot of benefits: working from home, setting your own schedule; the opportunity to write about hundreds of unusual and inter...
In Part 1 I shared some of my thoughts on defining your audience, creating an outline, defining your purpose and the stages of writing. Now I would like to take a moment and expand on the area of defi...
Getting consumers interested in any product or service can be done more easily through direct article writing. Everyday, we read articles written to entice us into trying something new. Once referred ...
FrameMaker (FM) is such a wonderful software to write long and complicated books and documents. In my 20-plus years of experience as a writer, nothing comes close.FM has a very powerful built-in marke...