You could argue that free is bad:That free gives no value. That free wastes people's time. That free is setting your business up for failure.Or you could argue that free is good:That free DOES give va...
Picture this: you're standing in a room full of strangers, not talking to a soul. You're hoping to make at least one connection, but can't seem to get the ball rolling. Eventually you think, "This is ...
People communicate in three different ways.(Well, actually, people probably communicate in a thousand different ways, but...)It's usually visually, auditory or kinesthetic.And although most people hav...
Nobody notices normal.Not anymore, at least.Fifty years ago? Maybe.But this is 2007. Our culture is crowded. It is cluttered. It is LOUD!Creating products, ideas, philosophies and brands that are ...
There's no such thing as a motivational speaker.Not even Tony Robbins, Zig Ziglar, Jim Rohn, Norman Vincent Peale or Napoleon Hill were motivational speakers.Sure, those were five highly motivated dud...
Think of the most horrible sound imaginable.Maybe it's fingers on a chalkboard. Maybe it's a baby screaming in pain. Maybe it's someone choking on a piece of broccoli. Maybe it's turning over th...
"I'd gladly pay you Tuesday for a hamburger today."Recognize those words?Straight from the mouth of J. Wellington, aka "Wimpy," famous for his appearances in the Popeye cartoons.Wimpy's unforgettable ...
Guess what? Today you will be taking field trip!No permission slip needed.THE DESTINATION: your inbox.Here's your first assignment:Start by going back to your oldest saved email message. Maybe it's ...
I have begun, what seems to be a mission, of encouraging everyone to write. I don't mean like suggesting that they write down an idea or two. I have been harassing friends to write down all the tho...
Are you a Master of the Welcome?Hope so.Because the first words out of your mouth frame the entire customer experience.Consider these two facts:1. According to The Wall Street Journal from February 17...