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    • sales training

    • 31.

      How's Your Overall Productivity?


      by Tim Connor - 2006-12-11
      We are living in an interesting, as well as challenging, period of history. The world is getting smaller and bigger at the same time. You may have new competitors and customers half way around the wor...
    • 32.

      Want Better Performing Teams?


      by Tim Connor - 2006-12-11
      One of the topics I am asked to deliver frequently for my clients is how to get people who come from different areas of the organization to work together effectively. These people also may have differ...
    • 33.

      The Keys To Better Motivated Employees


      by Tim Connor - 2006-12-11
      I constantly hear from managers "how do I motivate my employees?" You can't. Motivation is an inside-out individual responsibility.The role of a manager is to create an environment in which employees...
    • 34.

      Coaching Challenges


      by Tim Connor - 2006-12-11
      There is a difference between training and coaching. Training is teaching people what to do, when to do it, and how to do it. (That's the next chapter.) Coaching is catching people doing it right or w...
    • 35.

      Increase Sales by Being Unique - Please!


      by Shawn Doyle - 2006-12-22
      Be you-nique.Everyday in the mail, there are tons of junk that I get and throw away. But every now and then, a piece comes in that is so unique I am compelled to open it. Why? Because it is unique!No...
    • 36.

      Increase Your Sales: Prospecting for Dollars


      by Shawn Doyle - 2006-12-22
      You can't strike it rich mining for gold unless you are in the river prospecting for it - and it's NOT on the bank - it's in the water!First let's take a look at how you feel about prospecting - becau...
    • 37.

      Monitor, Measure and Manage Your Arbitrary Customer Service Reps


      by Dr. Gary S. Goodman - 2006-12-23
      I walked into Ikea for the third time in two days, not to shop but to return a non-matching wood ottoman frame that I had purchased.I thought I was lucky because I got the same clerk who had helped me...
    • 38.

      The Benefits Of Retail Sales Training


      by Mark Woeppel - 2006-12-23
      Retail sales training will not only you you survive in the retail market, but retail sales training will give you effective results to beat the competition. Many people think that price is what contro...
    • 39.

      I'll Never Forget What's-her-name! Winning the Name Game


      by Craig Harrison - 2006-12-26
      My name is Craig. But I'll answer to Greg. Most Gregs I know answer to Craig. Of course we are not alone: there's Eva and Ava, Bill and Bob, Jeff and John, and many more. I can't complain. I often con...
    • 40.

      Magic Words: What Words are Music to the Ears of your Customers?


      by Craig Harrison - 2006-12-26
      Let's face it, some words have magical powers. Just as "Open Sesame" magically opens the door to a new world, so too can other words and phrases have similar effects on your customers and clients. Thi...