professional development
professional development
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71.
by Amy Nutt - 2008-10-06
The Canadian Society for Training and Development (CSTD) is a not-for-profit membership association dedicated to the profession of training, workplace learning and human resources development. The C...
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72.
by Kevin - 2008-10-09
Your day is filled with making decisions. What course should we take? What should our pricing be? What will we do next? How will we explain that to the Customer? And even, where do you want to go for ...
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73.
by Kevin - 2008-10-09
Think back on your day yesterday. How many people did you interact with?• Via phone• Via email• Via instant message• In a meeting• Face to face (imagine that!)Seriously, make a quick list.I`m guessing...
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74.
by Kevin - 2008-10-09
Everyone has received feedback that was hard to take - perhaps you didn`t agree with it, it was a surprise, or it was given in a way that made it hard for you to accept.The first key to giving better ...
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75.
by A Nutt - 2008-10-16
The Canadian Society for Training and Development (CSTD) is a not-for-profit membership association dedicated to the profession of training, workplace learning and human resources development. The CS...
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76.
by Paul Lavesque - 2008-11-09
Despite all the rumbling and grumbling about poor customer service, there are always a handful of renegade businesses that somehow find ways to keep their workers fired up and their customers delight...
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77.
by A Nutt - 2008-11-10
At first glance, big picture thinking and customer focus would seem to be mutually exclusive terms. After all, the first phrase connotes a farsighted, panoramic view of business, while the second imp...
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78.
by Chris Makell - 2009-05-20
Control... It's something we all crave. It creates and destroys. But we all need something to hold onto, especially today. If you're a layoff survivor, you know what I'm talking about. You feel unsure...
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79.
by Ken Keis - 2009-08-06
"Management by objectives works if you first think through your objectives. Ninety percent of the time, you haven't."Peter Drucker, Management Guru 1909 - 2005Assessing For Success: Exposing the Misin...