listening
listening
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61.
by Robert Bell - 2007-09-02
Listening What is true listening? Dr. James Jones suggests that true listening is not advise, counsel or trying to solve problems. Listening is just hearing what your troubled teen has to say. P...
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62.
by Sharon Housley - 2007-09-03
Mastering the art of managing customer complaints can seem like a thankless job, but keep in mind that for every customer that shares their worries, concerns or complaints, there are likely more that ...
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63.
by S. Housley - 2007-08-30
Listen to Your CustomersBy Sharon HousleyMastering the art of managing customer complaints can seem like a thankless job, but keep in mind that for every customer that shares their worries, conc...
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64.
by Barbara Beccari - 2007-09-10
Even though talking to our children is really important, because that is how they learn, we need to be particularly mindful that we are also listening from their point of view. This is so import...
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65.
by Ned Norris - 2007-10-06
Imagine ...You're lying on your favorite sun lounger in your garden.There isn't a cloud in the sky.You can feel the sun's rays on your skin and there is a gentle breeze blowing through your hair.There...
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66.
by Avezah - 2007-10-12
Presentations have become the order of the day. Not just in business but also in other forums, Presentations are used to convey vital information and for gauging the feedback. The foremost rule...
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67.
by Markhansen - 2007-11-09
Our Common HumanityWe are all part of the human race. We share the resources of this world. We have so many things in common. One of the key steps to taking friendship to the next level is to tr...
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68.
by Markhansen - 2007-11-14
Be HonestSometimes we are afraid of hurting our friends' feelings. We don't tell them our honest feelings. We feel that we are protecting them. Think about it. Do you want your friends hiding th...
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69.
by Markhansen - 2007-11-14
Sincere InterestShow sincere interest in the other person. Care about what they care about. Years ago in Japan I had a very close Japanese friend. As an American I was interested in how he defin...
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70.
by Kelly Watkins - 2007-11-30
It's no surprise that people utilize listening a lot during their work day. A survey has shown how much time the average working person spends communicating on a daily basis. The types of comm...