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  • listening

    • 11.

      Customers on Fire: How Good is My Suit?


      by Leonard Buchholz - 2007-01-05
      Running towards a fire is without a doubt one of the most difficult things to learn to do. Firefighters must train to overcome the natural instinct to move away rather than towards a fire. Running to...
    • 12.

      The Big Secret For Staying Cool When The Action Is Hot!


      by Leonard Buchholz - 2007-01-05
      Here are a few simple things to keep in mind when the situation has deteriorated and the heat has been turned up.The first is to breathe. That's right. Here is the big secret you've been waiting for...
    • 13.

      The 3 V's, GIR and "Just the facts Ma'am" theory of communication


      by Leonard Buchholz - 2007-01-11
      If you had to find one thing that all organizations must have, topping the list is communication. Without it, there are no sales, no customers and no reason to exist. So I thought I would take a brief...
    • 14.

      5 Keys To Charismatic Communication


      by Henrietta Joyce - 2007-01-24
      Parents often complain bitterly that their children don't listen. Yet children regularly grumble that their parents don't listen or understand them either. Unfortunately, both parties are right. In th...
    • 15.

      The Wonderful World of Audio Books


      by Phillip James - 2007-01-11
      According to market research, 75% of the audio book listeners listen to audio books on long car trips, this is not the only place to listen to audio books though listening while you work and the c...
    • 16.

      Do You Make These 10 Mistakes In A Conversation?


      by Henrik Edberg - 2007-01-31
      Can you improve your conversation skills? Certainly.It might take a while to change the conversation habits that's been ingrained throughout your life, but it is very possible.To not make this article...
    • 17.

      Are You A Dog Running A Cat Store?


      by Leonard Buchholz - 2007-02-07
      A dog and a cat were having a conversation about how each other looks at the world. As they talked they discovered that each had a different view and different impressions about how life worked.Let's ...
    • 18.

      Stop Talking and Start Listening!


      by Alex Greer - 2007-02-14
      In working with many people throughout my career(s), I've come to appreciate that listening is truly an art. Developing strong listening skills is a key element is building collaborative professional ...
    • 19.

      Listening is Loving


      by Kenneth Wallace - 2007-02-17
      When you really listen to other human beings you are:• honoring their unique presence in the universe• paying tribute to their distinctive manifestation of life• presenting yourself as a student of th...
    • 20.

      "A Piece of Blarney Stone" 10 ways to empower your communication


      by Tim Maher - 2007-02-19
      The Blarney Stone is a historical stone, or actually part of the Blarney Castle in Ireland where it was believed that kissing the stone can grant you the gift of the gab. Yeah, it seems strange in thi...