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  • feedback

    • 11.

      Measuring Customer Satisfaction Watch Out For... (Part 3 of 3)


      by Cinoy Ravindran - 2007-01-14
      Even the best intentions in measuring customer satisfaction are subject to problems along the way. Temptations to avoid are:Complacency - obtaining feedback is an ongoing process, not a one-time event...
    • 12.

      Where is the Love in Business Today?


      by Carol Drebin - 2007-01-17
      Red and pink have taken over retail displays and online promotions, as we hurdle toward February and Valentine's Day. No shortage of choices to express our feelings about that special someone: jewelry...
    • 13.

      Are We Verbally Abusing God?


      by Rosemary Horner - 2007-01-28
      Exodus 20:1-7I read an excellent devotional based on this text. The famous verse Exodus 20:7 says; you shall not misuse the name of the LORD your God, for the LORD will not hold anyone guiltless who ...
    • 14.

      Symphonies Need More Kidding Around


      by Rhiannon Schmitt - 2007-02-01
      Why do symphony orchestra critics bash the efforts of our fine orchestras? Canada's Rhiannon Schmitt offers a positive review of British Columbia's Okanagan Symphony and their fun and educational sch...
    • 15.

      eBay Explained-Bringing Buyers and Seller Together


      by Steve Goltiao - 2007-02-06
      Six years ago, the thought of buying a car online was unheard of. But, on August 8th, 2006, eBay announced that its TWO MILLIONTH passenger car had been sold.In its infancy, eBay was considered more o...
    • 16.

      25 Survey Design Tips


      by Brian Henderson - 2007-02-20
      More and more companies are starting to see the benefits of conducting their own surveys because it's cheaper and faster than previous methods. Doing surveys yourself costs less than hiring a market r...
    • 17.

      Ebay Explained-bringing Buyers and Sellers Together


      by Steve Goltiao - 2007-02-22
      Six years ago, the thought of buying a car online was unheard of. But, on August 8th, 2006, eBay announced that its TWO MILLIONTH passenger car had been sold.In its infancy, eBay was considered more o...
    • 18.

      To Confront or Not to Confront?: What to Say When You'd Rather Not Say Anything At All


      by Sarita Maybin - 2007-02-26
      That is the question. Do you confront the cranky coworker, annoying neighbor, overbearing boss…or just let it go?If you're trying to decide whether confronting a current difficult situation makes se...
    • 19.

      How to Give Negative Performance Feedback


      by Mitch McCrimmon - 2007-03-12
      Giving negative performance feedback at work is one of the hardest things to do well. Managers either destroy the confidence of employees by being too heavy-handed or they avoid giving negative feedba...
    • 20.

      Computers Internet Marketing Creating Online Website Feedback Surveys with Survey Software: The Questions You Need to Ask


      by RENEE REED - 2007-03-13
      A website feedback survey is the simplest, but most effective way, to gather valuable information about your website. Your website won't have nearly the impact if your visitors aren't satisfied o...