Whether you're in business for yourself, part of a company, or trying to communicate with your family and friends, one of the key components to communication are the words you use. While the tone and ...
You've spent time and energy preparing and holding an important conversation. You developed a useful purpose, acknowledged your conversation partner, and framed your message with skill. But, in spite ...
In a difficult conversation when I want to get my point across, I create alignment with my conflict partner through listening and learning what's important to him, what he's really going for, and how ...
(Say What You Mean and Get What You Want!)Great business communication skills requires learning to say exactly what you mean and saying it in a way to get a desired outcome that is beneficial for both...
Lily and Don, both in their 40s, decided to get married after dating each other for a year. Lily's children were in college, while Don still had children coming to his house every other weekend.They d...
My word, those Top-Down-Management-Teams have really been at it this week!First there was the fiasco of BSkyB and Virgin Media having a fight and then arbitrarily removing channels from the unsuspecti...
"I cringe every time Debra says to me, ‘Let's talk about our relationship,'" Chad told me in one of our phone sessions."What is it about talking about your relationship that makes you cringe?" I ...
Erin married Dylan because he was the first man who expressed his love for her and was really nice to her. She was not sexually turned on to him, but she figured that this would come in time. Now,...
Erin married Dylan because he was the first man who expressed his love for her and was really nice to her. She was not sexually turned on to him, but she figured that this would come in time. Now, ...
Do you trust your feelings and take action for yourself based on your feelings? Many of us grew up learning to mistrust our feelings. "Don't be ridiculous," my mother often said to me when I asked...