difficult people
difficult people
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11.
by Rick Kirschner - 2008-06-16
You are, no doubt, familiar with the saying, 'The customer is always right!' Well, there are all kinds of reasons to believe that 'the customer is always right' is wrong. And I have to agree with peop...
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12.
by Rick Kirschner - 2008-06-18
How can you use persuasion to increase the motivation and performance of your team(s)? Use the power of persuasion. Persuasion is the deliberate attempt to get a change in the thoughts and behavior of...
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13.
by Rick Kirschner - 2008-06-18
There's a famous adage which you've no doubt heard. 'The Customer is ALWAYS right!' Yet the fact is, customers are often wrong. But if you have an interest in a successful business, and better relatio...