customer services
customer services
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21.
by jems hug - 2010-03-24
With the soaring outsourcing activities, most business firms have experienced increased sales. This is how the customers looking for the right support can take the leverage of the different customer c...
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22.
by jems hug - 2010-03-24
The use of predictive dialers stands to be extensive these days. Most telemarketing firms are found to improve the outbound customer call efficiency with the help of such predictive dialers. In the ea...
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23.
by Jems Hug - 2010-08-18
Lead generation is not a complicated process. However, without the right amount of planning and thought, the call center may fall into certain unproductive pockets in the sales lead generation process...
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24.
by Jems Hug - 2010-08-18
The industry recommended procedure to make the most of the resources you have is to innovate. It has served the ever-increasing demands of any industry. And it's a no-brainer that to innovate, you nee...
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25.
by Jems Hug - 2010-08-18
Clients who hire telemarketing services often want to know what it takes to conduct a successful telemarketing campaign. It doesn't seem like something extraordinary, but there are some key ingredient...
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26.
by Jems Hug - 2010-08-25
There are times when the telemarketing company is approached by a business firm with a detailed marketing plan. The business firm wants the call center to just go out and execute the plan. In such cas...
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27.
by Jems Hug - 2010-08-25
Ask any top call center firm and you will hear them admit that it's difficult to get quality employees. Call centers suffer from dips in quality because the work done by their agents is far from what ...
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28.
by Jems Hug - 2010-09-13
Clients who go for direct marketing methods for their lead generation make it a point to have a call center on board. Consumers have a very immediate reaction to the direct marketing plugs on the radi...
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29.
by Jems Hug - 2010-09-13
A team effort is always better than individual ones, more so if the benefits can be reaped by millions of people across the world. There is a lot of sense in organizing conferences and seminars by cal...
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30.
by Jems Hug - 2010-09-13
The call center industry is one that attracts a very young group of employees. If you pay a visit to a BPO unit, you will be surprised to find how many teenagers are working as telemarketing agents. M...