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    • customer service

    • 301.

      Reason #6 for not Making $100,000 in Your Business


      by Justin Lukasavige - 2008-11-20
      <i>You are the same as all of the other businesses around you.</i>Stop and think for a moment about why someone would buy your product or service instead of from the company down the stre...
    • 302.

      Sales Lessons From the Auto Industry


      by Denise Ryan - 2008-11-24
      Back in 2005, my little red Celica gave up the ghost. I loved that car, but after 178,000 miles in four years, it was time to get a new vehicle. Since it had been such a great car, I decided to simpl...
    • 303.

      Business, Managing Tough Times - Part 4 - Are You Sure?


      by JAN BOLICK - 2009-02-12
      Note from Jan: This is the fourth in a series on managing tough times. For full benefit, I encourage you to read the articles in sequence. They are all available at the Business Class website: ...
    • 304.

      Sugar Helps The Medicine Go Down


      by Montgomery Emerson - 2009-02-18
      In the article "The Art of saying No", being honest with a customer was a key strategy to ease the undesirable message you have to deliver. No one wants to be in the midst of a conflict, and Customer ...
    • 305.

      Business, Customer Service: It's as Easy as ABC!


      by ABE CHERIAN - 2009-02-20
      Customer Service: It's as Easy as ABC! by Nicki Flouton Copyright © 2009 Do you want your company to provide outstanding customer service? Well, all you have to know is the alphabet! Here ...
    • 306.

      Business, Marketers - What Are Your Customers Saying About Your Brand?


      by NICKY JAMESON - 2009-04-10
      One reason companies frequently give for not taking advantage of Social Media Marketing is that they fear people saying bad things about their company or brand. Here's the thing. People are alrea...
    • 307.

      Business, What Is a Customer Loyalty Program and How Does It Impact Your Business?


      by JAN SMITH - 2009-05-26
      In today's world, businesses are in fierce competition with each other. This ranges from the large mega-stores to the small mom and pop stores on the corner. All these stores want the same thing, cust...
    • 308.

      Business Articles - Customer Service - Implementing Customer Service Excellence


      by KATE TAMMEMAGI - 2009-07-23
      Customer Service Excellence is what it takes to bring Customers back to our Company and it is excellent Customer Service that will make them want to buy more of our products or services. Implementing ...
    • 309.

      Rental Home Maintenance


      by Brewer Caldwell - 2009-07-27
      Obviously the number of investors has increased as prices have dropped over the last year. Many of these investors are buying to fix and flip while others are buying and holding. Either way, more ofte...
    • 310.

      The Myth Of Self-government


      by Monte Mccarty - 2009-10-17
      The recent spate of accounting fraud scandals signals the end of an era. Disillusionment and disenchantment with American capitalism may yet lead to a tectonic ideological shift from laissez faire and...