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    • customer service

    • 211.

      I Just Came From the Post Office


      by Arthur Levine - 2008-05-18
      Please feel free to use this article as long as credit is given to the resource box.© Copyright Arthur Levine 2008Words: 690Keywords: Calm Down, Post Office Melt Down, Customer Service, MadI have bee...
    • 212.

      Customer Service Answering Service: A Necessity For Electronic, Catalog And Brick And Mortar Retail


      by Robert Porter - 2008-05-20
      No matter what type of retail store or stores you have; online via a web store or an actual retail store, good customer service is a necessity, now and as it has in years past. Maybe you're a small re...
    • 213.

      Lydia Ramsey's Six Secret Sales Weapons


      by Lydia Ramsey - 2008-05-27
      If you are involved in sales, and who isn't, you know the terms, techniques and tips for attracting potential customers, creating the desire to buy, gaining trust, closing the deal and maintaining rel...
    • 214.

      Lydia Ramsey's Six Secret Sales Weapons


      by Lydia Ramsey - 2008-05-28
      If you are involved in sales, and who isn't, you know the terms, techniques and tips for attracting potential customers, creating the desire to buy, gaining trust, closing the deal and maintaining rel...
    • 215.

      What Yardstick Do You Choose?


      by Kevin Eikenberry - 2008-05-30
       I used to frequently facilitate a five day workshop. As a part of the process for this workshop, we had a Thursday night dinner where all of the participants got together and celebrated the week - e...
    • 216.

      The Power of Perceptions in Shaping Customer Satisfaction


      by Adele Sommers - 2008-06-14
      What's the value of perception? Isn't it interesting how our perceptions rule our beliefs and actions? So much of the brain research today seems to support the idea that our perceptions define our rea...
    • 217.

      Four Success Factors for Customer Service


      by Drew Stevens - 2008-06-14
      How many times have your pondered methods to provide customer satisfaction? How much of your money and time is spent on costly surveys and loyalty programs? Save your time and money and stop ruminatin...
    • 218.

      Why The Customer is Always Right' is Right, Even When It's Wrong


      by Rick Kirschner - 2008-06-16
      You are, no doubt, familiar with the saying, 'The customer is always right!' Well, there are all kinds of reasons to believe that 'the customer is always right' is wrong. And I have to agree with peop...
    • 219.

      Eliminate the "Oops" Moments In Your Retail Store


      by Jim ODonnell - 2008-06-16
      Have you ever encountered the "Oops" situation in your retail store? Ever said "Oops" when the customer received a damaged or non-working product, when the price rang up incorrectly, when the bonus w...
    • 220.

      Four Success Factors For Customer Service


      by - 2008-06-18
      How many times have your pondered methods to provide customer satisfaction? How much of your money and time is spent on costly surveys and loyalty programs? Save your time and money and stop ruminatin...