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    • 131.

      The Answer Is Always "NO" Until You Ask For The Sale


      by Bob Janet - 2007-05-16
      If I were a betting man I would have lost the farm last week, because I would have bet it all that the salesperson I was watching sell his product would close the sale. Everything he did was right.1....
    • 132.

      Aggressive Is Not A 4 Letter Word


      by Bob Janet - 2007-05-16
      In the late 1970's, as more and more small and medium size businesses selling the same products and services I was selling opened in my market, I thought, "It cannot get any more competitive!" I was ...
    • 133.

      Signaling Criteria and a Marketing Mistake


      by Craig Lutz-Priefert - 2007-05-20
      Here's a line from Law and Order, Criminal Intent that every marketer should memorize. DA Arthur Branch, about to sign an arrest warrant for a judge in a high-profile case: "It's not enough to do goo...
    • 134.

      Business Simple Steps to Increase Customer Service


      by Murad Ali - 2007-05-21
      Customer service is becoming more of an issue as our economy shifts from an industrial nation to a service society. Problems result when companies do not shift into the new age or do not know what...
    • 135.

      Marketing To Wants Rather Than Needs


      by Trish Lambert - 2007-05-22
      A widely held belief is that people buy products or services that they need. The real truth is that, once basic needs get met, people will buy what they want rather than what they may need. We need to...
    • 136.

      How to Build Your Business by Providing Sincere Heartfelt Service- When it Shows the Business Grows


      by Lori Wilk - 2007-05-22
      I remember a six-year old boy saying to me at the front entrance of Walt Disney World in Orlando, "lady, is it your job to tell everyone to have a nice day?"-" No, I said, it's my job to make sure tha...
    • 137.

      How You Say It Shouldn't Show Your Stress


      by Katherine M. Hart - 2007-05-22
      What you say and how you say it reveals many things. One thing it should not reveal is your stress level. Simple techniques can control your delivery and make sure that your message gets across in t...
    • 138.

      Orchestrating Your Own Natural Sound - Pathways To The Human Connection


      by Katherine M. Hart - 2007-05-22
      Do you ever wonder what makes a person listen? What qualities make one's message heard and understood? Even before the understanding process can begin you have to be heard and we simply don't hear e...
    • 139.

      Customer Service - Customers Serving Customers?


      by Scott Lindsay - 2007-05-30
      Did you know that an online business forum could pay significant dividends in customer service? Customer service is a very important aspect of your online business. Some businesses err on the side of ...
    • 140.

      What American Idol and Small Business Have in Common


      by Christine Groth - 2007-05-30
      American Idol has become the fixation of the American public, a television show that will be remembered for years to come even after it will eventually stop showing. A show that definitely has brough...