customer relationship management
customer relationship management
-
101.
by Dave Roth - 2008-05-24
People have trouble remembering things sometimes, and this is especially true of people who have a lot going on in their lives or who deal with a lot of people. Salespeople are among this group, becau...
-
102.
by Dave Roth - 2008-05-26
To the people who are interested in using it, CRM, or customer relationship management, software has many different benefits and features. These are important for two reasons. Many of these are necess...
-
103.
by Dave Roth - 2008-07-02
You can use a lot of different ways to get customers to come back to your business. One of these is CRM, or customer relationship management, software. There are some people who do not think that thi...
-
104.
by Dave Roth - 2008-08-23
Some businesses are wondering whether customer relationships are really that important to build, but there are all sorts of different ways to do this. They see society as becoming so much more global...
-
105.
by Thomas U. Hamele - 2008-09-04
CRM in the past 10 years For the past 10 years almost all enterprises follow the CRM philosophy that says: "If all we do is born out of a desire to identify, acquire and retain The Most Profitable ...
-
106.
by Robert Howard - 2008-09-20
As customer experience management (CEM) continues to gain importance in the minds of today's CEOs, more and more companies are taking on customer experience management projects to improve customer sa...
-
107.
by Gail La Grouw - 2008-10-06
All human behavior is founded in attitudes, which in turn is formulated from thoughts. It is reasonable therefore to derive that the style of 'thinking' adopted by an organization ultimately leads to ...
-
108.
by Antje Wilmer - 2009-05-09
Understanding customer's needs and behaviour is pivotal as far as survival and growth of any business is considered. Every business thrives on its loyal customers. Creating a loyal customer base and m...
-
109.
by Antje Wilmer - 2009-05-09
Managing relationship with customers is not a static process. For different business ventures, the ramifications, dimensions and vertices of customer relationship management are different. As the impo...
-
110.
by Peter Luke - 2010-06-10
If there was such a thing as a crystal ball which can accurately predict the future, it is a sure bet that it would be at the top of every organization's wishlist of items to get. However, followers o...