customer loyalty
customer loyalty
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81.
by Curtis Bingham - 2008-05-05
I was speaking with a major market research firm that in the not too-distant past had scuttled an eagerly anticipated new practice area, claiming that there wasn't a market for the new practice and as...
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82.
by Drew Stevens - 2008-06-14
How many times have your pondered methods to provide customer satisfaction? How much of your money and time is spent on costly surveys and loyalty programs? Save your time and money and stop ruminatin...
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83.
by - 2008-06-18
How many times have your pondered methods to provide customer satisfaction? How much of your money and time is spent on costly surveys and loyalty programs? Save your time and money and stop ruminatin...
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84.
by Cliff Quinn - 2008-07-17
Make certain that all of your emails are spam free and protect your customers privacy and integrity. Most people try to rid their email inboxes of spam, but some people actually subscribe to email li...
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85.
by Tanya Maslach - 2008-07-18
Whether you're trying to lead a new team, increase your visibility in front of customers, or you're searching for a new career, building effective, genuine relationships is a key component in establis...
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86.
by Drew Stevens - 2008-07-25
Copyright (c) 2008 Drew Stevens PhDIt was approximately 54 years ago, but Peter Drucker was correct about the past, the present and most certainly the future. In his award winning book "The Practice ...
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87.
by Kevin Stirtz - 2008-08-13
I was at a meeting last week where a man I respect used the term "all in". He used it in a relevant, powerful and eloquent way. In doing so, he caught my attention. And he compelled me to myself two ...
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88.
by Kevin Stirtz - 2008-08-13
Poor customer service from airlines is legendary. It's cliche. It's so common that when we do get great service we feel like we've won the lottery, if only for a moment.But it doesn't have to be that...
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89.
by Kevin Stirtz - 2008-08-13
With apologies to Ralph Waldo Emerson for paraphrasing his quote , here's an easy way to make your company stand out from the rest, in a good way or in a bad way.It's called consistency.But, not all ...
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90.
by Kevin Stirtz - 2008-08-13
It seems whenever we talk about finding and targeting our customers, we focus on who they are. Are they young, old or middle aged? Are they educated or not? Rich, poor or middle-class? Tall, short, s...