customer care

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  • customer care

    • 1.

      Experiencing Great Service

      by Shawn Catsimanes - 2006-11-28
      Last winter, I had a skin condition that baffled my regular doctor and she had to refer me to a specialist.Until then, my familiarity with dermatologists was limited to high school acne. I remember th...
    • 2.

      How to Retain Your New Customers

      by Michael Fleischner - 2006-12-01
      Okay, so your marketing has paid off - you have new customers. The key to growing your business is to effectively communicate and leverage these new customers into advocates for your products and serv...
    • 3.

      Ten Tips To Workplace Noise Management

      by Molly Barrow - 2006-12-22
      Have you streamlined your business with innovative equipment and progressive training, yet, efficiency eludes you? Do you cringe when you hear the words human error? Is the cash register too quiet and...
    • 4.

      Customer Support Means SALES

      by Ray Herold - 2007-02-15
      Using all your marketing and sales skills to entice new customers to your product line or service is a necessary first step toward the long-term success of your business. But it is only a first st...
    • 5.

      Benefits of Call Center Services

      by Steven Robert - 2007-03-02
      A Call Center is an industry term referring to a company phone center that handles such services as help desk, customer support, lead generation, emergency response, and telephone answering service...
    • 6.

      Customers Direct Point of Contact - Customer Service Representatives

      by Steven Robert - 2007-03-02
      Customer service representatives (CSRs)Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. First point of custo...
    • 7.

      A Help Desk is a System Designed to Help and Support

      by Steven Robert - 2007-03-12
      A help desk is a system designed to help and support an end-user of a particular product. The help desk system provides information and helps solve technical questions on how to use the product. In...
    • 8.

      Communicate With Customers - Their way

      by Marte Cliff - 2007-03-19
      We all use e-mail today - or do we?Have you ever asked your customers and potential customers how they'd like to hear from you? Some of them might check e-mail messages regularly throughout the day; s...
    • 9.

      Importance of Customer Support

      by Jennifer Burns - 2007-04-10
      No doubt customer support nowadays is one of the most s in any sphere of business. Professional support is a sign of a perfectly organized service. Any time you need or advice on some issue, you will,...
    • 10.

      Expanding The Customer Orders: Order Processing Service

      by Marketing Team - 2007-04-16
      The handling of customer orders within the distribution centre involving the keying of customer and order details into the computer system in order to produce invoices for picking.Large quantity of ca...