call center solutions
call center solutions
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1.
by Dominic Reid - 2006-12-02
To get our heads around the state of play in the realm of hosted telephony services, we talked to industry expert Paul Desbois. Q. Hi Paul, I'd like you to imagine I am a novice in this marketplace. ...
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2.
by Giovanni Castro - 2007-03-16
Predictive dialing is perhaps the most advanced telephony function in modern day call centers.By dialing numerous phone lines for each agent and screening out busy signals, no answers, disconnects, an...
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3.
by Kristen - 2007-07-06
A number of VoIP resellers and wholesale carrier service providers presently exist in the telecommunication sector. The reason for this sudden boom of VoIP services has a lot to do with the evolving r...
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4.
by Aseya - 2007-08-17
Choosing the right partner can be a very difficult decision in entering into a relationship. Whether one is looking for a lover, an insurance company, the best college education, or a business p...
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5.
by Aseya - 2007-08-17
"To listen well, is as powerful a means of influence as to talk well, and is as essential to all true conversation"-Chinese Proverbs QuotesListening is by far the most important of all communica...
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6.
by Aseya - 2007-08-21
We have experienced a vast change in the way we socialize, the way we work, and the way we communicate over the past decade. Today, we can talk to almost all the people around the globe in just...
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7.
by Aseya - 2007-08-17
"To listen well, is as powerful a means of influence as to talk well, and is as essential to all true conversation"-Chinese Proverbs QuotesListening is by far the most important of all communica...
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8.
by Aseya - 2007-08-26
A young lady contacted a mobile phone company she recently subscribed with. She had some questions about purchasing their latest mobile phone and couldn't find the answers easily online. She dec...
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9.
by Aseya - 2007-08-28
People are more talkers than listeners. Many claim that they are good listeners but only a few people really listen to what it is being said. Many listen about half of the time and spend the rem...
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10.
by mj - 2007-09-05
The entrepreneurial spirit lives on with the proliferation of small to medium sized businesses. Among these is the mail-order industry, a commercial enterprise which first started in the late 1700's. ...