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  • call center services

    • 41.

      Life Coaching For Call Center Agents


      by Jems Hug - 2010-09-13
      The call center industry is one that attracts a very young group of employees. If you pay a visit to a BPO unit, you will be surprised to find how many teenagers are working as telemarketing agents. M...
    • 42.

      Factors To Choose Among Call Center Companies


      by Jems Hug - 2010-09-20
      There are several factors that you need to keep in mind before choosing your BPO partner among the call center companies that are in the fray. These factors are important in their individual sense and...
    • 43.

      Climate And Call Center Companies


      by Jems Hug - 2010-09-20
      The changing dynamics of modern business leaves very little to chance. No business firm can afford to allow room for factors beyond control to dictate terms. The same goes for call center companies. W...
    • 44.

      Effective Use Of Telemarketing


      by Jems Hug - 2010-09-20
      The telemarketing sector is running on taut territory. There are resources that the call center needs to protect. They have to work on tight financial leashes because clients are running on a cash cru...
    • 45.

      Lead Generation Cold Calls: Pros And Cons


      by Jems Hug - 2010-09-20
      Cold calling is considered to be an integral part of the lead generation process by many. BPO units have used cold calling a tool to tap on all those consumers who have not been followed up by the cal...
    • 46.

      Call Center Outsourcing: Access The Experts Of Customer Services


      by Mr. James Mcguire - 2010-09-27
      With globalization; when boundaries, nations and timezones have all rolled into one, businesses opportunities have grown by leap and bounds so do the onerous tasks of handling huge customer calls and ...
    • 47.

      Telemarketing In Financial Sector


      by Jems Hug - 2010-10-05
      Telemarketing for any sector is a tricky proposition. It becomes even trickier when it's the financial sector that we are talking about. The criticality comes from the numerous scams and fraudulent ac...
    • 48.

      Writing Content For Call Center


      by Jems Hug - 2010-10-05
      Offering web marketing and online lead generation services is not part of the A-list call centers brochures only. Medium and small scale BPO units are also providing these services. Tapping the online...
    • 49.

      Voice Quality In Answering Service


      by Jems Hug - 2010-10-05
      The question of voice quality in answering service shows up every now and then. You will find that many customers complain about the voice quality when they are making calls to the inbound call center...
    • 50.

      Persuasive Telemarketing


      by Jems Hug - 2010-10-05
      The concept of persuading a consumer to buy something is part of the marketing industry since its inception. There is no surprise in the fact that telemarketing agents use it often to clinch a sale. T...