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    • 31.

      Coaching Skills Training: The Skill Of Active Listening


      by - 2008-06-17
      In previous articles I've examined the importance of coaches asking well formed questions. The best coaching questions produce an insightful response but we must listen actively too if we're to encour...
    • 32.

      Coaching Skills Training: What Do I Need To Know About?


      by - 2008-06-19
      In any field of endeavour we need knowledge, skills and an appropriate state of mind to perform well. Coaching is no different. In previous articles I have written about skills and state of mind. In t...
    • 33.

      Coaching Skills Training: Mind the gap!


      by Matt Somers - 2008-06-21
      If people are not performing to their potential something will be missing in terms of their own knowledge, skills or attitude. In other words, there will be a performance gap.Where the performance g...
    • 34.

      Coaching Skills Training: The Arrow Questioning Sequence: How To Explore Reality


      by - 2008-07-10
      Reality is, of course, a matter of perception and as coaches we must acknowledge differences in perception when coaching at this stageWe are all constantly interpreting our environment based on our ow...
    • 35.

      Coaching Skills Training - the Arrow Sequence - Reflection


      by Matt Somers - 2008-07-28
      The reflection part of the coaching ARROW provides the person being coached - often called the coachee - with an opportunity to reflect on what's been discovered so far. Depending on the underlying i...
    • 36.

      Coaching Skills Training - the Arrow Sequence - Plotting the Way Forward


      by Matt Somers - 2008-07-30
      "Pray for potatoes, but pick up a hoe." Anon.Notwithstanding all the energy we have put into coaching in the first four stages of the ARROW sequence, in some ways we have achieved very little. In tru...
    • 37.

      Coaching Skills Training - The Arrow Sequence - Generating Options


      by - 2008-08-02
      Having set some Aims, become aware of the current Reality and considered the gap between the two points, it is now time to help our coachees think through the various options they have in dealing with...
    • 38.

      Setting Out the Business Case for Coaching


      by Matt Somers - 2008-08-06
      Over the last decade or so, the term coaching has entered the general language of management and become seen as an integral part of successful Human Resource Management. Whilst we have had coaching b...
    • 39.

      Coaching Skills Training: The Limitations Of Coaching Questions


      by - 2008-08-06
      No one would suggest that asking questions in sequence is all there is to effective coaching. Any model or mnemonic like the Coaching ARROW or GROW is only useful if it helps us utilise the underlying...
    • 40.

      How to Eexploit Rapport in Coaching


      by Matt Somers - 2008-09-05
      Rapport in coaching is a question of getting on our coachee's wavelength; it's about appreciating how they see the world and adapting our communication style to match.I remember a time I used rapport...