assertiveness
assertiveness
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1.
by Michael Lee - 2006-11-27
Persuasion is easier to apply during a conversation between two people, as opposed to communicating in front of a group. This is because in a person-to-person setting, the opportunity to better unders...
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2.
by Michael Lee - 2006-11-30
Many people will tell you that what bothers them most during conversations is not the topic, but the attitude of the person they have conversed with. This predicament ends up to be the reason why frie...
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3.
by Joseph Plazo - 2006-12-05
The genteel way to apologize is to assert that you mourn a specific offense. Offer to convey amends or, if amends seem definitely called for, proclaim your intention of making amends as well as specif...
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4.
by Michael Lee - 2006-12-05
Being assertive is good. It allows you to get your point across in a way that is better remembered by the other party because of the intensity of the emotion that is associated with it. However, asser...
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5.
by Michael Lee - 2006-12-07
The major blunders in our conversations are, naturally, the violation of the general principles of communication. Such include talking about topics that are considered taboo, talking behind somebody e...
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6.
by Michael Lee - 2006-12-08
A person may be very knowledgeable about a wide variety of subjects and updated with the latest happenings here and around the world, and yet not be very good at holding his or her end of the conversa...
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7.
by Michael Lee - 2006-12-11
We're all been in this situation. Somebody asks us to do him or her a favor and, though there are a gazillion other things we should do first, we find it difficult to turn the other person down becaus...
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8.
by Judy Ringer - 2006-12-20
You've spent time and energy preparing and holding an important conversation. You developed a useful purpose, acknowledged your conversation partner, and framed your message with skill. But, in spite ...
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9.
by Toni Star - 2006-12-21
On a daily basis, we are all customers but what is customer service? The Encarta Online Dictionary describes customer service as: "business department dealing with customers: a department of a busines...
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10.
by Michael Lee - 2007-01-15
Subliminal persuasion is the way of getting another party to agree with you without outwardly doing so and without the other person noticing that you were trying to persuade him or her. A lot of peopl...