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21. The Benefits of Intercultural Training

    by Neil Payne - 2007-03-30
    Intercultural training has become of increasing importance in the past 10 years. Companies and organizations that are working on the international stage are starting to realise that working in or with...

22. Tips For Dealing With Difficult People - Part 1

    by Joshua Uebergang - 2007-03-23
    Friendly, welcoming, and good communicators are great people to converse with. They emotionally lift up people and if there is conflict or some other problem, it is easily worked through. Unfortunatel...

23. Six Safe Decorating Ideas For Your Work Space

    by Belinda Osgood - 2007-03-21
    I have been in places of employment where the company is very particular about what you may do to your work space. Whether for reasons of aesthetics or potential damage to surfaces, as employees we a...

24. How To Be a Good Listener

    by Justin Lambert - 2007-03-20
    There are always two sides to every conversation or presentation. Both are equally important, but one always comes easier to us than the other.Often, in conversation, we use the time when another ind...

25. The Memo Makeover

    by Justin Lambert - 2007-03-20
    The average office is a veritable paper jungle, with literally tons of correspondence vying for the attention of one and all. The sad truth is, there simply is not enough time in the day to read and ...

26. What Makes a Good Writer Great?

    by Justin Lambert - 2007-03-20
    You have experienced it on numerous occasions. Reading an article or memo that leaves you yawning or, worse yet, scratching your head as to why you invested five minutes of your life in reading it. ...

27. The Benefits of Using Tact

    by Justin Lambert - 2007-03-20
    For better or for worse, human beings are primarily emotional creatures. Knowing and understanding that fact will allow anyone to handle heated situations more effectively by using tact.Tact is defin...

28. The Essentials Of Business Communication

    by Joe Love - 2007-03-18
    If you're one of those individuals who occasionally ponders the mysteries of the universe, you may have wondered why we have two ears instead of just one. The answer depends on who you ask, as it does...

29. Dealing with a Verbal Bully During an Informal Discussion

    by John Bartels - 2007-03-18
    Anyone who has been in the concrete jungle for more than five minutes soon learns two lessons fast:Many very important decisions are made during informal meetings e.g. passage meetings, spur of the mi...

30. Performance Reviews Your Employees Will Love to Get

    by Beth Banning - 2007-03-14
    Do your employees seem defensive, and do you feel tense when it's time for the annual performance reviews? Do they often seem to take your constructive feedback as damning criticism?But, what if every...

31. How Are Your Interpersonal Skills? - Part 1

    by Elaine Sihera - 2007-03-13
    A relative once confided rather gloomily that he had been to a party which was not very enjoyable because hardly anyone spoke to him. Lacking the necessary interpersonal skills, he clammed up like a f...

32. Developing Good Interpersonal Skills - Part 2

    by Elaine Sihera - 2007-03-13
    Developing good interpersonal skills socially and at work begins with looking outwards; being very generous with praise and having a genuine desire to listen and encourage at every opportunity. Too ma...

33. Small Ideas - Big Results

    by Brian Stoffer - 2007-03-13
    Many businesses are missing out on a key source of ideas for improvement: their employees. Most work environments are organized into some form of hierarchy. This type of structure tends to stifle anal...

34. Ten Major Causes of Powerless Presentations, According To Your Strategic Thinking Business Coach

    by Glenn Ebersole - 2007-03-09
    Every day in the business world there are millions of presentations made. Unfortunately too many of those presentations are "powerless." In fact, we may even be so bold as to say a majority of those...

35. Netiquette - Strategies to Acquire Creditability and Reputation as an Onliner - Concluding Part

    by SOMNATH MITRA - 2007-03-09
    For those of us who are new online, let us raise our right hands and swear:We will not forward any dumb joke, chain letter or unimportant e-mails to my friends without their permission.We realize that...

36. Creating An Injury-Free Workplace: How To Avoid Corporate Complacency - the Silent Killer

    by Deb Potter - 2007-03-08
    Every day in the United States on the average, 15 workers lose their lives as a result of injuries or illnesses related to their work – that’s over 5700 people.  These people leave be...

37. Netiquette - Strategies to Acquire Creditability and Reputation as an Onliner - Part I

    by SOMNATH MITRA - 2007-03-07
    Netiquette, simply put, is behaving appropriately on the net. Good manners are appreciated everywhere, in real life or in the virtual world. Apparently they seem to be really small things but to get y...

38. Politics at the Office: Friend or Foe?

    by Kevin Augustine - 2007-03-04
    With the 2008 elections quickly approaching, it seems that you just can't get away from the election coverage. Everywhere you go, you'll hear something about the election. This includes your office....

39. Waves of Communication

    by John Mehrmann - 2007-03-04
    Are you in a position that interacts with customers or clients? Are you in a management or a leadership role? Would you like to improve your communication with someone else who is in a management or l...

40. Perils Of One-Way Communication

    by Michael Angelo Caruso - 2007-02-27
    Technology presents an alluring, yet unfavorable trend toward one-way communication. Voice mail, invented by the late Gordon Matthews, significantly reduces the time it takes to communicate by elimin...

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