IBM Japan Bags ACOM's $112 Million Outsourcing Contract

by manjot kamal - Date: 2007-02-13 - Word Count: 155 Share This!

ACOM, a Japanese consumer-finance company will take advantage of IBM Japan’s Business Transformation Outsourcing (BTO) services to increase the efficiency of its sales administration, and support business growth in its loan and credit businesses.

The value of the ten-year BTO contract, which will start in August this year, is approximately $112 million.

ACOM has outsourced its loan, credit card and installment sales finance business, as well as its loan-guarantee business to IBM Japan through a BTO arrangement.

ACOM expects this collaboration will help improve the productivity of its sales administration by about 15 percent.

IBM Japan has also acquired a five-percent share in AB Partner, an ACOM subsidiary that provides sales-administration services to ACOM and other financial institutions.

The two companies defined processes that would enable: The computerization of some 34 million pages which had previously been managed in a paper format, the efficient storage of these documents and a swift response to inquiries from the front-office network.

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