Anger Management- Lock That Monster Up
This is a typical right-brain office and when you have so many creative employees, there can be friction between team members. Her employees are highly talented. Sometimes these creative people lose track of time and deadlines. Pat, on the other hand, has a business to run and cannot afford to be late with the end product. Her clients wouldn't stand for that.
But I am surprised she never loses her temper with either her employees or clients both of whom can try her patience. I asked her once what her secret was. Pat seems unfazed by all this but I know she must secretly froth at the mouth. Here's what she told me.
"Marilyn, it is hard to be the boss of creatively charged twenty somethings and if I don't manage it well, I would be close to losing my temper every hour of every day. I find it better to hold my tongue than let go of a valuable employee. I have spent hours training them, refining their skills, and that is too much of an investment to lose. I wait till my anger has passed and then speak calmly to them. Most of the time I am able to get the point across and avert a crisis." Patricia said.
I employ the same strategy myself. Our conversation re-affirmed my belief in not making a decision or delivering criticism when angry. Anger can spoil a good thing - it is a moment of weakness for a business owner and repeated bursts of anger with employees can destroy a good team.
Sometimes your clients or employees will make you angry. The trick is in not dealing with them right away. Take some time to compose yourself, rehearse your case, and then present it to the other party in a calm voice. Invariably, you will come out the winner.
A good strategy is to let the phone call go to voice mail if you think the caller will be telling you bad news or you have just handled a stressful situation and are still upset. Always invest in caller ID!
If you are talking to an employee or client and the conversation is going badly, take a break and think about the situation. Hardly any problem cannot wait a few hours for a solution. Always leave yourself time to think. It is better to be seen as "not decisive" than make a decision you will regret.
Use this strategy when you anticipate bad news or even when you have to deliver a bad news. It is better to wait and think about a problem with clarity in your mind before responding. You can never take your words back or undo an action taken in anger.
Related Tags: home business, small business, work from home, business, job, stay at home business, entreprenuer
Marilyn Sweet has started eight businesses over the last 25 years, spent less than $5,000 each time and earning up to a six figure income. The low investment, low risk "5k Biz" model has been developed for the average person. She retired at 51 because of the success of her 5K businesses. Her website is http://www.5kbiz.com and she teaches small business startup classes at colleges in Colorado."A Fearless Guide to Starting a Profitable 5K Business" is available at Amazon.com.
Your Article Search Directory : Find in ArticlesRecent articles in this category:
- The Concept of Forgiveness as a Powerful Tool of Feminist Theory
Consequences of Vietnam War are numerous and negative, including suffering of population and redefin - The Art of Forgiveness
When someone has wronged you, when you have been treated badly and unfairly, lied to and manipulated - Stop Arguing - How To Disagree Without Having An Argument
It is possible to disagree without arguing.Before I show you how, I want to ask you a question. Are - Anger Management - Keep It or Lose It - You Decide!
Having problems controlling your anger can seriously change your life and the lives of those around - Life OpTimized The Power of Acceptance
The prayer of Serenity asks for 'courage to change the things we can," most of us spend our lives in - Dealing With Anger God's Way
Everybody has to deal with anger from time to time. But what's the best way to handle it? To answer - Masks of Anger
After all, people can tell when something isn't right. You may think you're hiding your anger, but i - Is Anger Sin?
Is all anger sin? No, but some of it is. Even God Himself has righteous anger against sin, injustice - Generation Y And Over Inflated Egos
Studies are beginning to show that college students are showing a rising ego rush that is a "red fla - It Might Kill You Otherwise - Anger Release
Releasing Anger My mouth hurt too much to eat. I shouted at my family when they tried to reach out t
Most viewed articles in this category:
- A Woman's Wrath
James 3:6 says; And the tongue is a fire. The tongue is a world of wickedness set among our members, - ANGER : Dissected
Anger : DissectedAnatomy of Anger:A complex set of symptoms, a series of symptoms with various r - Rage to Rapture
IntroductionIf you are reading this, there is probably a part of you that is tired of being angry, t - Stress and Anger Managment
If you are patient in one moment of anger, you will escape a hundred days of sorrow-Chinese ProverbS - Why Do We Need Anger Management?
Is there more stress in our lives today than previously? Probably 8 out of 10 people, if asked this - Anger Mismanagement
We will never succeed at changing ourselves by trying to change ourselves directly. We must do it in - Maintaining Health and Harmony in the Modern World
I'll let you in on a little secret. It's so secret that it's obvious (a secret is always safest from - Anger And The Android
Anger is a wind which blows out the lamp of the mind. -Robert IngersollA man makes inferiors his su - Cheating Partners: The Only Solution That Brings Happiness
It has become increasingly common for partners to cheat on one another. Putting aside the moral and - Blame Vs. Responsibility
Who among us has never felt remorse or guilt for something we have done? And who among us has never