The four Influencers in a B2B sale
There are four groups of people you have to pay attention to in any B2B sales situation. Each of these groups - it may be only one person in any of the groups, depending on the size of the organization - has an influence on whether you will close the sale or not.
To disregard any one of these influences will probably mean you will not make the sale. This is the real difference between consumer sales and B2B sales. An enterprise sale becomes more complex, because each of these influencing authorities has two agendas they need fulfilled.
Each of these people or groups is influenced by how your product or service will affect them in their job. They are also looking at how your product or service affects their company. They need to know they are making the right decision for themselves and their company. They do not obviously want to hurt their career, and if you can help them advance their career, then you will be miles ahead of any competition.
Because you have to convince so many people in a B2B sale, this is the reason the selling cycle takes so long.
These four influences are.
1. The Financial Influence(s)
2. The User Influences
3. The Gatekeeper(s)
4. Your Champion or Sponsor
Each of them is important, and each of them plays a very important role in whether their company will buy from you.
My next four articles will look at each of these influences in depth, and what you need to know about each of them in order to influence their decision about your proposal and your company.
Related Tags: marketing, coaching, selling, sales training, sales, sales process, selling process, sales coaching
Ian Dainty has been involved in selling and marketing for over 30 years. Ian started his business career with IBM. He has owned, grown and successfully sold two technology related businesses. Ian has trained thousands of sales, marketing and management people on strategies for opening new account, selling to small and medium sized businesses, as well as managing large Fortune 500 companies. Ian has written a book entitled "A Blueprint for Success in Hi-Tech Sales". Visit Ian's web site at http://www.hitechsalescoach.com and join his newsletter to obtain a free copy. Or you can purchase the book on its own. You can also contact Ian at ian@hitechsalescoach.com Good Selling.
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